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95% would recommend it to a friend
I did not like the way the duvet was tucked in at the bottom of the bed and there did not seem to be a duvet cover on it, I would also have preferred the pillows to have protectors on them,aside from that I found the staff to be very friendly and helpful,
Budget hotel but ideal short stays
Staff were very helpful as we were able to check in an hour early at no extra cost which was a massive convenience for us.
The bed was a little too firm but I have memory foam at home so I
May be used to that, partner said it was fine. Free wifi which was wonderful and useful, breakfast was a bit of a free for all as it is included free so there wasn't much left at 8.30 when we went down. Other guests were all muscling in trying to get to what little
Food was left which was far from ideal. All
In all a great stay and I would use again but maybe go elsewhere for breakfast. I should add that I managed to make a sausage sandwich and it was lovely, not that quality of the food which was the problem.
We were aware that we were near a major road but we still heard traffic noise during the night despite being on the top floor.
Perhaps additional noise insulation could be used. otherwise a great location and very attentive staff.
Receptionist staff gave an outstanding warm welcomw
Couldnt have been better
Night staff were fab when we came in late.
an evening staff great with ideas on where to go for food an drinks. Very accessible to everywhere at LA taxis were great too. Overall Holiday Inn Expresss made my first trip to Newcastle extremelly easy an enjoyable and i will be using them on my return!
Clean. Friendly helpful staff. Good breakfast.
Would definitely stay again. Highly recommend.
Staff were fantastic.
Extremely welcoming and helpful. John is an asset to your team.
one night stay
Booked early for cerebrating birthday, excellent value, room clean and tidy, close to city centre.
Food did not seem as good as the previous stay. All in all good value and will return.
Very good value for money.
Rooms are clean and comfortable and the location is just minutes from the city centre.
Nice cleAn and very good staff
I only have one complaint the car was a nightmare!!!.
Free over night but at 8am next morning had to get up and put money on so for that reason alone we won't stay again shame