Reviews - Holiday Inn Express NEWCASTLE CITY CENTRE


Waterloo Square,St James Boulevard, Newcastle Upon Tyne, NE1 4DN

Price From 133.36 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (42)

93% would recommend it to a friend


Customer service


Food quality

Room quality


  • Brian S

  • February 2015


Mika was really helpful and provided extra bedding as well as tea and coffee.

  • Ian S

  • December 2014

Better than expected...

We booked a family room of four at a great rate - including breakfast.

The hotel is modern, clean and well located in Newcastle. Cheap overnight nearby parking too. If there was a disappointment - the hot breakfast choice was adequate although very basic. Sausage/scrambled egg and beans. I'm sure the hotel could do a little better here. Cheerful helpful staff on the reception and for the price we paid - great value for money.

  • robert b

  • December 2014


Hotel was perfectly placed 5 mins walk from the train station and only a small walk to restraunts and pubs.

The staff were very friendly and helpfull and always provided a great service. The room was very clean and comftable and for the price I paid including breakfast it was great.

  • Heather Crompton

  • December 2014

Holiday Inn Express Newcastle City Centre

Room was fine although a little small for 4 people and the sofa bed wasn't that comfortable.

The location is excellent, very central and surprisingly quiet for Central Newcastle. Didn't seem to be any stag/hen parties.

  • Beth D

  • November 2014

Poor breakfast not worth the money

My other half had sausage, beans & bread as the were no other hot food apart from scrambled egg..

I got toast scrambled eggs and beans.. been a veggie.. very poor breakfast no fried eggs, hash browns, bacon, mushrooms as you would expect..

  • Hannah T

  • November 2014

Lovely hotel

Very nice hotel, stayed a couple of times and never been let down.

Free wifi is a bonus, quite busy at breakfast time but that was no real problem. Short distance from the arena and shops, a 5min walk to train station. Walls did seem pretty thin, but this is to be expected staying in a hotel in the centre of a city on a Friday night. All in all lovely hotel in a great location, will be staying again. Ps boyfriend is disappointed there was no bacon at breakfast that's why they got 5, but other than that a lot of choice

  • kevin a

  • November 2014

Good for a night out or the football but very strict on visitors coming into the hotel friends or no

  • Amanda H

  • October 2014

Excellent value for money

Good location, very clean, lovely friendly staff, vending machine for emergency supplies (little shop across the road too!), ice machine, multi-storey car park next door (£5 overnight stay), Akbars indian restaurant opposite, good security.

Excellent value for money for a weekend away!

  • s dobson

  • October 2014

very good location

  • Kane W

  • October 2014

Had to switch room twice, they gave us a twin the first time and the drain was blocked on shower the second time.

After this little hiccup everything was amazing free drinks to say sorry. And the staff could not have been more helpful and nice. Also bouncers on the night are a welcome sight really friendly and welcoming. Would deffo use again.