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Reviews - Harbour Heights Hotel

4

73 Haven Road , Sandbanks, Poole, BH13 7LW

Price From 314.83 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (7)

43% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • R Stewart

  • May 2016

Fantastic View from the room , nice terrace area

Great Stay

  • Bill C

  • May 2015

Over rated, expensive, disappointing, grumpy staff

Magnificent views from upper rooms.

Rooms good but not great. WiFi intermittent. Breakfast very ordinary. No laundry service. Staff who really don't want to be here. Poorly trained waiters who can't take an order. Overall, very disappointing, especially at these prices..

  • Robert Paddon

  • December 2014

Disappointed

Everything was fine until we entered the dining room for our for expected Xmas evening meal.There wasn`t one!Why didn't the restaurant manager at breakfast time ask my wife and I if we would be dining at lunch time when the Xmas dinner was on.There was no indication in the hotel that we saw to indicate that hotel residents would need book for the lunch time meal so we went out for the day.To find the restaurant was only offering as limited menu in the evening was very disappointing to say the least and although the chef manage to rustle up a token Xmas meal it was eaten in an empty restaurant.This plus the fact that my wife was feeling unwell is why terminated our stay the next morning.For all the hotels good factures our stay was marred by this lack of communication

  • Craig D

  • September 2014

Excellent location, interior could do with updating

  • Rob B

  • September 2014

Great location and views however the staff were not very accommodating and felt certain staff had a slight attitude to service!!!

  • gee g

  • July 2014

Beautiful location, amazing view and fantastic room and dinner

Great stay.

Tiny challenge which took some time during checking in, a new system had been installed and our booking had to be re-entered and paid for despite having received a receipt for payment. All else great and dinner and service amazing to go with the view

  • s gooding

  • June 2014

middle of the road!

Upgraded at second complaint as the room initally allocated had 3 extraction fans and 2 air conditioning units outside.

Found the food to be very expensive - £8.50 for a sandwich - breakfast v. good. Terrific views - limited parking spaces