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Reviews - BEST WESTERN Ryokan Hotel


358 Westgate Road, Newcastle Upon Tyne, NE4 6NU

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (8)

88% would recommend it to a friend


Customer service

Food quality

Room quality


  • C Willoughby

  • April 2016

Ryokan Stay

Nice clean hotel with friendly staff.

The food in the Indian restaurant is great.

  • Helen B

  • January 2016

Great stay

Perfect for business accommodation.

An especially good restaurant - amazing food.

  • ian r

  • October 2015


Overall i have to say the hotel was clean and of a good standard, check in was terrible the guy at reception could get a part if they ever do a re-make of faulty towers hadnt a clue is putting it mildly.

big fault of this hotel is the bar didnt open until 5pm and when your are travelling at the weekend you expect to get service through the day. looking back at it now i have stayed in better b+b's . have stayed in newcastle loads of times and dont think i would stay in this area again as didnd feel safe walking and decided to get a taxi back from town at 11pm rather than risk the walk through the area.


  • June 2015


Stayed on business.

Room clean and modern. Food was good. Great value for money.

  • R Willis

  • September 2014

No surprises, as expected

The room was clean, the staff were friendly, no complaints.

  • L Jones

  • September 2014

Clean, bright, modern hotel with spacious bedroom and conveniently located for centre of Newcastle.

  • James T

  • July 2014

Loved It

Nice clean up to date room real friendly service good wi-fi reception and to top it great curry house as well best I've had in a long time thanks guys hope to you soon

  • Dale H

  • July 2014

great city hotel