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Reviews - Remisens Hotel Kristal

Situated right on the seafront, almost emerging from the surf itself, the hotel is at the very heart of Opatija.Wherever guests are in the hotel, be it at the restaurant, by the pool or on the terrace shaded by wisteria, their gaze is drawn to the open sea and sparkling wave crests breaking on the hotel beach. There are 130 rooms at this air-conditioned hotel and guests are welcomed into a lobby with a 24-hour reception. Facilities include a hotel safe, currency exchange facilities, a cloakroom and lift access. There is a café and a restaurant on the premises. Furthermore, there are conference facilities available to business travellers. WLAN Internet access is provided (fees apply) and guests can take advantage of the hotel's room and laundry services (fees apply to both). Guests arriving by car may park their vehicles in the hotel's car park (fees apply).The hotel has well-appointed rooms, each with an en suite bathroom with a shower, bath and hairdryer. Rooms are furnished with double beds and amenities include a direct dial telephone, satellite/cable TV, Internet access, a safe and a minibar. Air conditioning and central heating are standard features in all accommodation.Guests can take a dip in the hotel's heated indoor swimming pool. Sun loungers and parasols are laid out (fees apply) and they are also available on the beach. Guests may join in an aqua fit session or work out at the gym (fees apply for use of the gym). A sauna, a steam room and massage treatments are also available for added relaxation (fees apply to all). Moreover, the hotel organises an entertainment programme for adults.The hotel serves its guests a breakfast buffet, with lunch being served à la carte and dinner being offered as a buffet.
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Overall score Guest rating scores since September 2013 Customer recommendation
Guest Reviews Based on 1 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
0% recommended this accommodation to a friend 0% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Location is good. Hotel has 4 stars but would hardly give it 3. I couldn' notice any of the Remisens brand features. The room was small, you bump into the bed straight after opening the door. I couldn' t turn in the bathroom. The Tv was old. The room gave a feeling like it was in the basement. A hugh air-conditioner cooled the room in a second. We must have supplied the whole hotel with it in our room! The staff was very reserved. The cleaner woke us up 2 mornings with her talking in the hall. One morning staff even pushed the bottles on a trolley through the hall and had a discussion at the same time.

Reviewed by
jonathon l

From dublin, Republic of Ireland
Who stayed in July 2013


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