64% would recommend it to a friend
very clean and tidy would stay again
Great except for the hot water
The room was nice and the staff very friendly BUT there was not hot water.
I raised this on the Saturday night but it was still not fixed the next morning and satisfactory explanation given. My bill was reduced but I would have preferred a hot shower.
Nice budget hotel, nice breakfast
Accommodation good, and clean, restaurant appearance needs updating, and menu very basic lack of choice, I stayed 2 x nights I would not know what to eat on the 3rd !!!, quality of food OK, a friend recommended as he used to stay years ago, when I saw a special offer thought worth a try, I would only used again if I could not get a room in other selected Hotels
An amazing little escape from the main stream of the a1.
Cant hear any traffic and the comfy bed set you away for a good nights sleep. Staff attended to any question you may have and cant do enough for you.
A beautiful hotel with one or two issues
Wanting to visit the Angel of the North, we booked a room here at the last minute, at what appeared to be a huge reduction on the usual price.
Given the price we paid, it was good value on the whole, but the one major issue was the poorly thought-out configuration of the rooms in the Stable Block, which is where our room was. We got very little sleep, due to the poor soundproofing between the upper and lower floors, and because of the position of the bathrooms sandwiched in between the bedrooms - we were aware of every activity of the people in the room below, and every time our immediate neighbours used their bathroom, we could hear everything, as there appeared to be only a partition wall separating our bedroom from their bathroom.
On the plus side, the hotel was beautiful, the staff were very friendly and helpful, and our breakfast was superb. We were less pleased however with our evening meal; my husband chose the roast of the day, which was very good, with generous portions. I chose the salmon fillet, which was served on a small mound of mini ratatouille. The salmon fillet, though well prepared and delicious, was one of the smallest I have ever seen, and even with the potatoes for which we had to pay extra, I was left feeling hungry.
Would we stay again. Probably, although only for one night as we value our sleep, and only if we could get a room for the same price again.