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72% would recommend it to a friend
Good service, clean and lovely views across the Humber!
Lovely weekend stay
This is a very nice hotel with very helpful staff.
We had a ground floor room that was clean and tidy and very well presented. The bed was also big and comfy. There were two weddings on when we visited and as our room was close to the function room it was a bit noisy when we went to bed but this was understandable given the weddings and the evening function. Would definitely stay here again but go for a room on the first or second floor if possible.
Hallmark Hotel Hull
I booked this hotel as I'd entered a sports competition just outside Hull and thought I'd treat myself to some quality rest between competition days.
Firstly, I can't fault the staff. Their turnout and professionalism is excellent. The appearance of the hotel upon arrival is as expected, 4 star. The meal I had there on my first night was excellent and priced about right for 4 star accommodation. Unfortunately, things go downhill from there. Breakfast isn't served until 8am at the weekend. As my competition required check in at 08:30 a good breakfast to start my day was out of the question. The hotel describes how many of the rooms have wonderful views of the Humber Bridge & estuary and I'm sure that if your room is on the correct side, the views are lovely. However, my room was on the opposite side and the view resembled a 1970's secondary school science block, painted day glow green. The room itself was stifling hot with no visible temperature controls apart from opening the window. The room was tastefully decorated and bed comfortable, however sleeping in it proved challenging as the room walls are paper thin. This means that every bathroom and bedroom activity from my neighbours was audible with such clarity that my relaxing sleep turned into just passing out through sheer exhaustion at approx 2am, when my neighbours finally turned off the TV and finished discussing the next sales meeting strategy. And so my competition weekend didn't go as planned. I wasn't relaxed, I wasn't rested and breakfast was incompatible with my time requirements. I'm sure that in the right circumstances, this hotel could be lovely, unfortunately my experience of it was anything but.
Way too hot!
The room was like an oven.
It was awful and uncomfortable. On complaining just got told they were trying to find a balance as some people has said it was cold. Surprised that each room doesnt have their own temperature control as a 4 star hotel. It really was unbearable.
Lovely weekend in a brilliant hotel.
the deal with the meal including was fantastic value for the quality of the food. every staff member I spoke to was helpful. free use of the gym was cool too. the room was very clean and tidy up to the standard expected. definitely recommend the chain great deal, thank you.
Good value, comfortable accommodation
Very good value for the period between Christmas and New Year.
Attended a wedding function on 21/12 which was an excellent day from start to finish.
Room and food very good. Would use again. thank you.
We stayed here for the second time this year.
Returned to the Hallmark after having had our wedding here in April. The hotel and rooms were clean as always and the beds comfortable.
The breakfast was ok apart from the cold bacon which can be overlooked. We booked two rooms one for us and one for my mum as a wedding gift, so we chose to include the breakfast, but upon checking out we discovered my mum had to pay for their meals, which had already been paid for. After a discussion with the reception this was refunded. Only a slight mishap in the hotel but still one that shouldnt be done again with the price of the room to begin with.
Overall I would still stay at the Hallmark and it will always have a special place in my heart from my wedding day
Excellent accommodation and dinner
Room and dinner was excellent - breakfast not so good - we came down for breakfast at.
9.30am on Sunday but the hot plates were nearly empty and food was lukewarm. If you can improve the breakfast then the whole experience staying there will be excellent
price and cleanliness of room
The room was nice, just a pity regarding the cleanliness.
The toilet was not clean and there was a dust cobweb hanging across the bathroom door.
I believe the price for the room was way too high and would not book there again for that price. What bugged me is that I booked this room on late rooms and then when I arrived at the hotel it advertised the room for £20 less - there was also no discount for being part of a wedding party.