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79% would recommend it to a friend
We weren't told about a parking charge when we booked.
The cleanliness of the entrance was disgusting with cigarette butts everywhere and we had to walk through people smoking, with my young son, just to get into the hotel. The room was dated, premier inns are of a better quality than this. The food in the hotel was very expensive, and we didn't have breakfast there, but went to the Toby and paid £3.99 instead of £13. Would not stay here again.
Good location for Newcastle metro system and access to A1
Great value with some nice touches
Great value hotel and I didn't hear one plane ...only woken up at dawn by seagulls as I had my window open.
Beautifully refirbished bathroom with huge shower . Great idea of internal door near room door to block out any noise from the corridor which you get sometimes with people coming and going at various times . Spotless . My only downside is that the pool is really small .. I like to choose a hotel with a pool and the area was great but just so small .
Staff very attentive , hotel great location for exploring northumberlLand
This hotel was great for the overnight stay we wanted.
The staff were friendly and the room was laid out with the sofa bed for our daughter. There were only 2 downsides. One, there was no real air conditioning in the bedroom - I know that the weather in this country does not call for air con much, but it was very hot in our bedroom. The only other downside was the cost of breakfast. £16.95 for a fry-up. Are you kidding me. Unfortunately for the hotel, but fortunately for us, there was a Toby Carvery 2 minutes walk away that offered breakfast for £3.99 so you can imagine where we ate. If the breakfast was more reasonably priced we would have eaten there - so you missed out there Novotel.
Sunday night stop over
Clean, efficient, excellent staff and a very comfortable bed.
Will stay again.
great hotel kid friendly and nice area.
definitley go back.
Nice reception area, free use of computer, didn't use any leisure facilities or have any food or drinks.
Handy for Metro, parked in Tesco car park no problems. Room was a little tired and dated but was clean. You need to get a ticket from reception to take car out, car parking £5.00 day.
Excellent value for money and quality interior.
£41 overnight stay next to airport.
Excellent value for money with a quality interior and pool area.