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Reviews - Radisson BLU Hotel Durham



Price From 174.27 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (99)

90% would recommend it to a friend


Customer service


Food quality

Room quality


  • Jane F

  • June 2016

Quality hotel with a good position

Definitely a step up from a Premier Inn.

Excellent breakfast buffet and choices. Felt comfortable there even though I was on my own.

  • Jane M

  • June 2016

Central location with great views , good hotel service and super food.

Hotel was easily found as well signposted.

Very central to the town and theatre area. The food was super as we dined at the hotel in the evening and breakfast had a very good selection. As expected of a Radisson hotel.

  • Gill C

  • May 2016

Attention to detail needed

As always, a clean well appointed room near to city centre, but, no toiletries, wifi spasmodic, had to ask for a chair in room and tv kept turning itself off after 10 mins.

Reception said, ' we are aware of the toiletries situation.' If they were aware why didn't they buy some as we had to . But a really nice hotel with good views and location. You need to get your act together!

  • Garry Ward

  • May 2016

Excellent location run by a friendly staff

Well located hotel, with a friendly welcome by reception staff, clean, comfortable and big room and excellent breakfast.

  • P Lamb

  • May 2016

Excellent Service

The service from the moment we arrived till the moment we checked out was excellent.

All the staff were very helpful and nothing was too much trouble. Thank you for a very enjoyable stay.

  • Nicola F

  • April 2016

Radisson BLU Hotel Durham

My husband and I had a great stay.

Loved the hotel and location. Staff were friendly and efficient. Hot standard throughout was high and breakfast was very good.

  • NEIL H

  • April 2016

Room 246

Although the staff were very accommodating I had some minor, but frustrating niggles and concerns: 1.

Both toilet rolls and tissue box in the bathroom were almost out of paper - had to ask on two separate occasions over a 2hr period for replacements. 2. Bare wire exposed on bedroom light

3. Switched television on - message on screen said I had checked out. Had to call reception again. Staff said they had a problem with their system

4. Was not advised about pre-payment for mini bar to unlock it on check in

Small things like this do frustrate me for such a Hotel with an excellent reputation - sadly let down on this occasion!

  • Elaine Pollock

  • April 2016


Excellent hotel with great service

  • Natasha P

  • March 2016

Birthday weekend away

Booked as a relaxing weekend away for my boyfriends birthday.

Very friendly check in, room great (pity we didn't get river views though), room clean. Had a great night out in Durham in the evening - so much so we missed breakfast the next morning due to the other halfs hangover. Will definitely be back for another weekend away.

  • Katharine S

  • March 2016

Great hotel.

Staff were extremely, helpful and friendly