Reviews - Highfield Hotel


101 Durham Road East Rainton, Houghton-Le-Spring, DH5 9QT

Price From 112.72 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (96)

88% would recommend it to a friend


Customer service


Food quality

Room quality


  • G Singleton

  • November 2013

hotel review

the hotel was cheap so in some ways you get cheap..the room was adequate however small things could be improved very easily..there was a kettle but no socket close by therefore you have to put it on the floor to be able to plug it in.The radiators did not work in either the bathroom or the its place was a small plug in heater but it did not give out much heat.

The duvet was featheres..which my husband is allergic to, and as we were out in durham town exploring Lumiere we did not get back until late (11pm) no- one was in reception so all we had was a top sheet to keep warm . The breakfast was good tho..plenty of choice and the staff were kind and helpful. In the dining area we had lunch and that was excellent value and quality. It was cheap and we could manage and we would stay again, but we would ask for a change duvet earlier !.

  • O M

  • November 2013

Nice, clean and great value for money. Excellent for the non pretentious. Would need a vehicle!!

  • Stuart H

  • November 2013


  • A Jopling

  • November 2013

My stay

I have stayed at Highfield previously and have enjoyed the hospitality and standard of service both in the past and on this occasion.

Further, the location is very convenient for me. I will look to book this hotel again in future.

  • K Smith

  • October 2013

Real value for money. Recommend it.

Knew the names of nearly all the staff after 1 night, very friendly, Bubbly Sophie, Steph behind the bar,, Kay, Gavin in the lovely recommended Thai restaurant, and large bar area.

Would stay here again without hesitation. Requested a printed map of a particular location, at reception and this was brought to my room by I understand the owner, very quickly. Typical North East hospitality. The hotel manager, if he reads this may want to update his fire risk assessment, (fire signage).

  • A Smith

  • October 2013

Great price

Great price friendly staff.

No complaints

  • L Shaw

  • September 2013

great value late rooms..

excellent value rooms, definitely recommend this hotel.

  • paul bell

  • September 2013

excellent value

If your on a budge then this the place for you, large clean rooms, excellent staff and enjoyable food.

  • Dan E

  • September 2013

Good for business

Clean and very friendly staff

  • robert a

  • September 2013

an absolute pleasure

An excellent hotel with such friendly staff that I felt that they would bend over backwards to help with whatever came along.

A bit dissapointed with one of the bar staff, but only on one occasion. The Thai resteraunt attached to the hotel served some of the best food I have had in a long time ( I used to live and work with some people from Thailand ) and the waiters were very friendly and helpfull.