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75% would recommend it to a friend
OK no more
1.I booked an advance purchase double room (then changed it to single occupancy).LateRooms offers pre-paid breakfast which I accepted but found I was obliged to pay for 2 breakfasts for each day.
Both LateRooms & the hotel refused to credit me for the overpayment. Beware single travellers. 2. My double room was extremely small, barely large enough to safely accommodate me alone. This is the smallest hotel room I have ever stayed in (in over 45 years of frequent travel). 3.There was an insect infestation in the shower/toilet room. Chambermaid did spray insecticide but the problem returned. 4. Breakfast has cooked option which was better than many, not individually cooked, however, but self-serve from warm trays.
Iron leaked, fridge didn't work.
Good location and breakfast.
Wasn't expecting much but pleasantly surprised by this gem.
The room was small, but adequate, and all the little extras in the club room were much appreciated. Would stay again if visiting this part of London.
Great hotel, will definitely stay there again
Initally stayed in a room next to the noisy lift but the staff were extremely accommodating and transferred me to another room. Staff were very nice and the hotel room was of high standard.
Ideal for a weekend break in London
The hotel's location is great for exploring the city - Hyde Park and Oxford Street are easily within walking distance and buses convenient for exploring further away.
The reception area is bright and welcoming and our club room though quite small was spotlessly clean and equipped with everything we might need. A good shower. The addition of a fridge and microwave (which we didn't use) as well as plates and wine glasses was a bonus. There was a good choice of food on the breakfast menu. A really good find and we will definitely stay here again.
Great time out in London
Hotel in convenient location.
Close to Paddington, but away from hubbub of busy roads. Impressive décor and clean and quiet. Staff fantastic and helpful, without being obtrusive. Room well appointed and clean. Great value for money.
Arrived to find that boiler trouble meant I was shunted to another "sister" hotel.
good base for paddington region
Visiting from yorkshire
Unfortunately when we arrived at the hotel they had supposedly over booked so we were taken to a sister hotel about a mile away.
Luckily the location was ok but if it hadn't of been I don't know what would have happened. The hotel over all was lovely and very friendly staff.
Pleasant staff, comfy room and perfect location.