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Reviews - The Manor House at The Celtic Manor Resort

4

Coldra Woods The Usk Valley, Newport, NP18 1HQ

Price From 264.70 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (5)

80% would recommend it to a friend

Cleanliness

Customer service

Family

Food quality

Room quality

Value

  • P Cowling

  • May 2016

Fabulously good value for money. Great hotel. Lots to do. Very happy

Very pleased.

Definitely returning. Have stayed at The Resort before, but much prefer the Manor House.

  • sue s

  • October 2015

Expected more.

For the half term I decided to do something with my daughter as a suprise.

My initial view was ok, check in was good girl with dark hair on front desk lovely. No lift to first floor with heavy cases I find a bit odd. Lift from first floor really could do with oiling. Room very clean apart from hair in the bath with my daughter found discusting, and coming from a 12year old. I really liked the staff in the downstairs bar my daughte said how lovely they were. we did order in as all restaurants were full and we could have only a piza or burger. Breakfast was um how can I put it,the lady serving had burnt her hand and was in pain, she was absolutely lovely and still tried to do everything. We did wait a good while for food at the buffet, the tables were all very dirty as there was not enough staff at all. The breakfast was lovely and plentifull. We went to the main hotel swimming and had to be out by 11am as all children do so to expect all them children and parents to fit into that tiny little changing room was mad.for such a big place crazy. When checking out we waited at rhe front desk for 5 mintes along with 5other people,the girl then strolled from the restaurant area no I'm sorry nothing. We do tend to stay at many hotels and this was not a favourite by far,quite dissapointed as it was a treat. I cant say I wouldnt stay again if need be but it wouldnt be a first choice.

  • J Roberts

  • January 2015

Another very pleasant stay at this lovely hotel

We arrived quite late but we were quickly signed in.

We were booked into a twin room but that was changed without any problem to a double room. The room was very spacious and well supplied with everything that you would need. The bathroom had a lovely full length bath with shower above and beautiful soft towels. The only problem that we had was that only one of our appliances would connect to the Internet. In the event we did not explore this. It was my IPad air which would not connect while I usually do. Or have a problem with it. We enjoyed a lovely breakfast in pleasant surroundings. You could not really ask for more.

  • Denise S

  • January 2015

soundproofing

The room was in excellent condition and the bathroom was spotless with lovely products.

However a real let down was the complete absence of sound proofing between the bedrooms. I could hear the man in the next room blow his nose, cough and every word of the tv programme he was watching. Not quite what you expect from this standard of hotel.

  • Sue T

  • January 2015

Delightful Manor House

Was quite happy staying in the Manor House.

Lovely room, helpful staff and pleasant food in the Patio Excellent massage from Tracey