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71% would recommend it to a friend
Room was dirty with dead flies.
sign above sink says caution hot water the water was not even hot enough to shower or shave. TV aerial not working loose wires repaired by us after asking yet receiving no help. Worse part was tried to discuss issues manager unavailable but will call us shortly 3 days later still waiting for the call!!!!!. Disgraceful
Requires decorating, very tired building.
We booked it as a last minute thing, staff were very helpful, even gave us a free room upgrade to have a view of the lake. Would definitely go again!
Very pleasant stay and friendly staff.
Enjoyed our stay.
Excellent value, room very clean, lots of towels, toiletries and space. The room was a little dated but we requested a lake view and were pleasantly surprised to be given one considering the late booking and price we paid. We had a meal in the evening....an offer including a free pint or glass of wine for less than £12....excellent.
This obviously used to be a grand hotel.
My husband and I had a basic double room which was very basic. Furniture was shabby, TV was from the darkages. I think for the rate we paid the quality of our room was poor. Staff were very politely.
Room 19 ? How dare you attempt to put people in here ? The whole hotel knew about the mouldy tiles
This hotel is hit and miss.
The first time was fine, bit dated but you get what you pay for - we paid £62. The second time OMG the bathroom in room 19 was black. I feared to breathe there was that much mould. Nano the manager advised the hotel was full but found us another room. This hotel needs some serious money spending on it.
Low price, excellent location, needs some updating
Good aspects of our stay: Spacious room Plenty of storage space in the room Excellent price Brilliant location Lovely views of the lake and of bowness Areas for improvement: The receptionist was very polite but did not offer much information about available facilities No infomation in the room about available facillities Dead blue bottle in bathroom on arrival Bathroom door kept sticking when trying to open and close.
Room door was very loosely shut when locked
We only paid £148 for the roon for two nights therefore the room offered good value for money and we had a pleasant stay. The hotel would benefit from a bit of updating. To be fair to the hotel we did not complain about any aspect of our stay and I feel that if we had then the hotel would have taken steps to solve our problems.
Very small room
We had a room on the third floor - basically in the roof with very low sloping ceilings in the bedroom and bathroom and it was the smallest double room we have ever stayed in.
The signage to find the room was very poor and although their are lifts to reach our room you had to get 1 to the first floor then walk down the corridor to get another to the second and thirds floors.
Very dated in need of refurbishment