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57% would recommend it to a friend
The staff were excellent.
Kind, welcoming, helpful and professional.
We spent the weekend at the Churchill, the staff are very friendly and efficient.
Price wise for the room we felt was to high, the rooms are very modern but the up keep of them is very poor. We were also a bit surprised that we were charged £10 per night for parking, the parking area was totally private to the hotel so we could not see why this was extra. The two nights with parking was £290 without breakfast. Very over priced. Had we booked direct with hotel it would of been over £100 more and the only bonus would have been free parking. The room was very small as well, over all we were dissapointed.
A mixed bag
Stayed for one night only with my son who had an interview in York.
The hotel was very clean and in a good location - an easy walk into the centre of the city. These were two of my priorities when finding somewhere to stay for this visit. The beds were also very comfortable. However, we arrived late at night. and had our stay been any longer or if we had arrived earlier, I would have insisted on moving to another room. as there was an overwhelming smell of drains in the room (117) which was really unpleasant.
The only food on offer at that time were sandwiches through room service. These were basic, with the ciabatta bread offered on the menu not available, The continental breakfast buffet was quite generous and the staff on duty in the restaurant that morning were very friendly. We were not asked how our stay had been on checkout and a difference in the information we were given by reception staff over how long our car could remain in the car park was our parting impression of the hotel.
poor value stay
The room was large.
Bed was big and comfy. Not sure about the bathtub in the bedroom. The plumm
Bing was noisy. When a took costs over 200 pounds (and that was a reduced rate) I would expect fresh milk in a fridge and proper coffee making facilities. Not UHT cartons and nescafe sachets. The breakfast was underwhelming. I will not be staying there again, nor would I recommend it to my friends and peers.