- 12 guest reviews
"Nice Room but next to thé gym, so noisy and doors slamming all thé time from early in thé morning to late at night. Thé water in thé shower..."
"Helpful staff, good location to get into London and Heathrow. Only one coffee cup in room, rectified by reception, and no spoon which I had..."
"We arrived and paid for the room with cash and asked the receptionist to release the hold on our credit card. She said she could not, but a..."
"Other reviews are correct. It looks like it was lovely hotel many years ago but clearly has had no money spent on it for many years. The wal..."
"We booked the hotel through a 3rd party as a base for a weekend in Central London, I phoned for early check in a few days before & they let..."
About the hotel
A purpose built contemporary hotel with 70 high tech bedrooms. Each room has a full service mini bar, movies on demand, direct dial telephone, floor to ceiling windows (which gives the room that feel of space), flat panel LCD TVs, Tea and coffee making facilities, wet room bathrooms with luxury toiletries. The hotel also boasts a high tech gym with the latest in fitness equipment with a 21 by 6 meter swimming pool, sauna, steam room, aerobics studio, spinning studio and health suite.
29 is the name of the hotels trendy restaurant, bar and lounge. With sumptuous surroundings, great European food, cocktail bar and the attention to detail which you would associate with a high standard of hotel such as the Continental Hotel. The guests have complimentary access to the Swimming pool, Sauna, Steam, Jacuzzi and the Gym. Hotel Car Park Charged at £15. 00 a night, First come first serve basis **THIS HOTEL IS NON SMOKING**
- Hotel Non-Smoking Throughout
- In room facilities
- Air conditioning in rooms , Safety Deposit Box , Tea/Coffee making facilities in each room , Hairdryer in each room , Iron And Board In Each Room , Minibar in each room
- Hotel services
- 24 Hour Reception , 24 Hour Room Service , Limited room service for hot food , Concierge , Wake Up Call Available , Currency Exchange
- Family friendly
- Cots available
- Parking (charges may apply)
- Car parking available onsite , Park and Ride
- Wi-Fi Available , Wi-Fi Available In Public Areas , Wi-Fi Available In Rooms , Private dining services
- Restaurant , Lounge Menu
- Gymnasium , Indoor Pool , Sauna , Jacuzzi
- In room entertainment
- TV , Satellite TV
Useful Info Show/hide
- From 14:00 hours
- Until 11:00 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
42% would recommend it to a friend
The room was clean and pleasant, but there was a horrible smell in the bathroom, problem with the drains I think, we didn't complain we just kept the extractor fan on.
I don't believe the rooms were insulated as we could hear the TV from the next room and people walking in the corridor.
Rude staff and an unpleasant experience.
Upon arrival, we found our first room filled with a horrid smell coming from the bathroom.
We were given a new room down the hall, only for a team of maintenance and housekeeping to barge in, rudely ignore us, and begin examining our bathroom. They rudely ignored us and disregarded our possessions. At this time, the water went out for the entire 4th floor. While being rudely treated by reception, "what do you expect me to do about it?", we over-heard the manager shout "no comp" over his shoulder. We were then shown to our to our third room. At which time the member of staff looking after us literally ran away down the corridor. This all took over an hour for us to settle in, and we still found this room to have dirty sheets, a shower door which opened the wrong way, a broken toilet seat, and dead pixels on the television. The manager refused to speak to us, either in person or over the telephone, despite us making it very clear we wanted to discuss our treatment. He has since avoided my emails. Even beyond all this, the loud dance music from the gym below could be heard through the floors, despite us being on the 2nd floor. I will not be returning. The restaurant staff, however, were very polite and the food was exceptional. I would very much commend the restaurant, but nonetheless the hotel itself is very poor; the staff are rude and the facilities sub-par.