- 12 guest reviews
"a lovely boutique hotel, the staff are a credit too the hotel, situated in an excellent location...."
"Firstly, the staff were lovely and as helpful as they could be. The problems however, link to the booking system. On the day of travel I rec..."
"Quite a spacious room despite being below floor level...."
"The staff were extremely helpful the food really good and the location of the hotel was ideal for our needs...."
"Good customer care and friendly, when we arrived an american guy was going mental over the fact he might have to move hotels and saying it w..."
About the hotel
Park Grand London Lancaster Gate is a chic property situated in one of the most refined residential locations of London. The property has superb access to a variety of transport links to arrive, depart or get around town and is yet perfectly situated next to one of London's finest parks, Kensington Gardens with its abundance of greenery and stunning floral displays. Another attraction just few minutes walk away from the property is Hyde Park, one of the capital's eight Royal Parks.
Beautifully appointed rooms, spacious and state of the art technology come as standard. Every room benefits from modern media hub, complimentary high speed Wi-Fi and Broadband Internet, telephone with voicemail, en-suite bathroom with rain shower, tea and coffee making facilities. The restaurant serves breakfast daily, offering either a traditional full-English or continental. The delightful bar is the perfect place to meet friends or just relax in and has a selection of teas and coffees as well as alcoholic beverages and light appetisers. Guests can relax and unwind in the unique and welcoming surroundings of our gardens, the perfect way to enjoy a leisurely afternoon. There is a 24hr concierge service and for those wishing to upgrade, the well-appointed Club Rooms includes an access to the modern Club Lounge with extra amenities that will please every guest.
Showing Tuesday 31 March 2015 to Wednesday 1 April 2015Change Search
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- Hotel Non-Smoking Throughout
- In room facilities
- Air conditioning in rooms, Safety Deposit Box, Tea/Coffee making facilities in each room, Hairdryer in each room, Iron And Board In Each Room, Telephone In Each Room
- Hotel services
- 24 Hour Reception, Laundry/Valet Service, Wake Up Call Available
- Family friendly
- Cots available
- In room entertainment
- Doctor on call, Porter, Ground floor bedrooms, Public Air Conditioning
- In-room Broadband, In-room Modem Hook up
Useful Info Show/hide
- From 14:00 hours
- Until 12:00 hours
- 21/09/2011 to 31/12/2020 - Please note: As a company policy we will take pre-authorization from your card for the first nights stay, 48 hours prior to arrival. Please note that all guests checking – in must provide valid ID. The LateRooms.com rates for Park Grand London Lancaster Gate in London are the total price of the room and not the 'per person' rate. All prices are inclusive of all local taxes.
- Pets are not allowed
Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
67% would recommend it to a friend
a lovely boutique hotel, the staff are a credit too the hotel, situated in an excellent location.
Nice hotel when we finally got there!!
Firstly, the staff were lovely and as helpful as they could be.
The problems however, link to the booking system. On the day of travel I received a phone call and I was told that the original hotel we'd booked at had a problem with its boiler so we needed to be moved. This, whist inconvenient, is the kind of thing that happens and we were assured that the hotel would be of the same standard as the one we originally booked. However, they got my name wrong, (even though this was spelt out during the phone call when the booking was made), initially I was sent the details of a completely different hotel than the one they originally said we would be moved to. Once that issue was resolved they told us the tube station we would need to find the new hotel. We followed these instructions, getting in to London at 11.30pm; leaving the tube station we were advised to only to discover ourselves in the wrong area of London. As it was now passed midnight we got a taxi to the hotel the we where staying in only to be told that we had been moved back to our original hotel!. They did get us a taxi but it was now well past 1am before we got our original hotel. We complained to the pleasant chap on reception and he told us that the hotel manager would telephone us between 9am and 1pm (we needed to leave early to facilitate at a conference) we received no telephone call. The manager only works till 6pm and we were unable to return until 7pm (and we informed the manager of this fact). We asked again if the Hotel manager would be available and again advised that he would call. We continue to wait to receive his call. The hotel was fine, the staff were fine (with the exception of the manager) the problem, stress and inconvenience could have been prevented by an email, text or phone call. I did receive voicemail messages asking me to call the hotel manager (whilst I was actually working and unable to answer) but didn't as I had already spent a lot of additional money on tube tickets and minicabs so refuse to also pay for a lengthy phone call to London too. I wrongly assumed that he would call again...still waiting!