City Road, Chester, CH1 3AH

Price From

View Rooms

About the hotel

Its no wonder that the likes of Lillie Langtree and Charles Dickens were regular guests at the Best Western Premier Queen Hotel when you marvel at the vaulted ceilings, spectacular staircases, and regal public areas of this stately building. Beautiful hotel rooms and suites, the charming bars and lounges, magnificent, state of the art banqueting suites and the awe-inspiring Baltic Exchange Gardens all contribute to a fabulous stay in the heart of the wonderful city of Chester. Pamper yourself with a superb treatment with the professional team at Secret Sanctuary.

Secret Sanctuary offer a fabulous range or relaxing, elegant and luxurious treatments in their stylish salon at the Queen Hotel. Whether its something for yourself, a treat for your partner or a gift they are on hand to offer help, advise and recommendations. The Best Western Premier Queen Hotel is proud of its past but equally confident of the future, having recently completed a million £ extension and refurbishment program; adding contemporary, design-led twists to the original Victorian interiors whilst complementing this with the addition of the fabulously modern Kings at the Queen. Wander down the superbly designed Kings' Walkway, past Roman columns that date back two thousand years and will find yourself in another world of City Chic. This former bank headquarters has been transformed into 8 floors of luxury; with 87 bedrooms and suites and the brand-new, award winning Kings' Quarters Grill and Cocktail Lounge known as the King at the Queen. Check out our Kings at the Queen Page. We have something for everyone!! Whether your travelling on business, a romantic weekend away, travelling with the family or soaking up the sites of the city, we will take care of your every need. What are you waiting for…………………look forward to seeing you soon.

Larger map Close map


    • /
    • Clear

Room Availability

Showing Sunday 29 November 2015 to Monday 30 November 2015

Change Search

You have not entered any valid search criteria.

Please enter a keyword and perform your search again.

Facilities Show/hide

Hotel Non-Smoking Throughout , Disabled Facilities
Hotel services
24 Hour Reception , 24 Hour Room Service , Concierge , Laundry/Valet Service , Wake Up Call Available
Family friendly
Cots available
Wedding Licence , Doctor on call , Porter , Ground floor bedrooms , Lift to all floors
Car parking available onsite , Car Parking Available Offsite
Wi-Fi Available , Meeting Facilities , In-room Broadband , In-room Modem Hook up , Wi-Fi Available In Public Areas , Wi-Fi Available In Rooms , Business Centre , Secretary Service , Private dining services
Restaurant , Lounge Menu , Bar , Breakfast to go
Fitness Centre , Massage , Beauty Salon/Manicure , Mountain Bike Hire
In room entertainment
TV , Satellite TV , CD Player , CD Library , [Channels] News , [Channels] Sky Sports , [Channels] Music , Radio
In room facilities
Tea/Coffee making facilities in each room , Hairdryer in each room , Trouser press in each room , Telephone In Each Room
Disabled Access Public Areas , Disabled Access Bedrooms , Wheelchair Access , Wheelchair Access To Reception , Wheelchair Access To Restaurant , Wheelchair Access To Bar , Wheelchair Access To Conference Rooms , Wheelchair Access To Disabled Car Parking Spaces

Useful Info Show/hide

From 15:00 hours
Until 11:00 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (82)

90% would recommend it to a friend


Customer service


Food quality

Room quality


  • S Wood

  • November 2015

One of Chesters gems

From checking in, to checking out the whole experience was first class.

Each member of staff were so helpful . The room was immaculate.

  • philip rees

  • October 2015


Very pleasant stay and very friendly staff, would definitely stay again and recommend to friends and family.

See all guest reviews