This star rating is the opinion of the property owner only. A Self-Rated hotel has not been assessed by the AA or Visit Britain, whose official star ratings we use across LateRooms.com.
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Waterside Hotel - Newcastle

3 Self rated

48, Sandhill, Newcastle upon Tyne, NE1 3JF

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About the hotel

Situated on Newcastle's famous and picturesque Quayside, the Waterside Hotel occupies a handsome Grade II listed building. Steeped in history this 24 bedroom hotel is perfectly situated for the virbrant and cosmopolitan lifestyle which made Newcastle famous. We want your stay to be all that you could expect from a top UK location.

If you have any questions, queries or special requirements then do not hesitate to ask our experienced and friendsly staff who will be more than happy to help.

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Room Availability

Showing Wednesday 10 February 2016 to Thursday 11 February 2016

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Facilities Show/hide

Main
Hotel Non-Smoking Throughout , Disabled Facilities
In room facilities
Air conditioning in rooms , Safety Deposit Box , Tea/Coffee making facilities in each room , Hairdryer in each room , Telephone In Each Room
Hotel services
24 Hour Reception , Laundry/Valet Service , Wake Up Call Available
Family friendly
Cots available , Interconnecting rooms available
In room entertainment
Video/DVD Player , TV , Video/DVD Library , [Channels] News , [Channels] Music
Other
Porter , Lift to all floors
Parking
Car Parking Available Offsite
Accessibility
Wheelchair Access , Wheelchair Access To Reception , Wheelchair Access To Restaurant , Wheelchair Access To Bar
Dining
Bar

Useful Info Show/hide

Check-in
From 15:00 hours
Check-out
Until 11:30 hours
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets
Pets are not allowed

Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (27)

85% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • stephen t

  • January 2016

Nightmare at the waterside

Stayed in this hotel 15 years ago and it was lovely.

Unfortunately is has not been maintained or updated since then. Holes in walls, damaged doors, cracks in sink. Small beds, damaged poor quality furniture, gaps and holes in carpets. I could go on. We asked to move room twice in the hope of getting a better quality room but all three were terrible. The staff were however very nice while dealing with our complaints and alternative room requests. We finally decided to travel home as we were that disappointed. All we got was a £25 refund from a £99 room. This is a £40 per room hotel at best, do not pay £99 as you will be very disappointed. Again, staff were lovely but the owners are not investing in what could be a lovely quayside hotel.

  • John N

  • January 2016

Super overnight down the Waterside

Friends had booked here so we booked a last minute room to visit them.

Both me and my wife know Newcastle well, having studied and worked there a number of years. We were pleasantly surprised by our room on arrival. There was only Nescafe and PG tips for our drinks selection but otherwise we were more than happy with the bedroom. The bathroom was clean and tidy but the extractor was faulty - for a one night stay that doesn't matter. Traffic noise was minimal given the location. In the morning we were greeted at the breakfast room and served a lovely selection of continental and cooked foods. The reception staff were very helpful and friendly.

See all guest reviews