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Swainson Street, Hartlepool, TS24 8AA

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About the hotel

Best Western The Grand Hotel, grand by name and grand by nature, is the perfect description of this landmark property in heart of Cleveland. Best Western The Grand Hotel has been an important feature of this north east town for decades and its imposing facade has dominated the local landscape for generations. Our hotel has received a fresh breath of life through a massive refurbishment.

It has now been brought back to its former glory retaining the classic and historical style but with a highly contemporary feel. Unwind in our stylish and comfortable Pearl Bar with its elegant style and modern feel that is suitable for all ages. Housed in the basement is our newly constructed Italia Restaurant where fine Italian cuisine is served to the highest standards.

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Room Availability

Showing Wednesday 26 October 2016 to Thursday 27 October 2016

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Facilities Show/hide

Hotel Non-Smoking Throughout, 24 Hour Reception, Cots available, Wedding Licence, Tea/Coffee making facilities in each room, Hairdryer in each room, Iron And Board In Each Room, Telephone In Each Room, 24 Hour Room Service, Limited room service for hot food, Wake Up Call Available, Interconnecting rooms available, Porter, Lift to all floors
Car parking available onsite, Car Parking Available Offsite
Wi-Fi Available, Meeting Facilities, Wi-Fi Available In Public Areas, Wi-Fi Available In Rooms
Restaurant, Bar, Breakfast to go
In Room Entertainment
TV, Satellite TV, Radio
[Channels] News, [Channels] Movies (Free), [Channels] Music, [Channels] Childrens

Useful Info Show/hide

Max Child Age
Up to 11 years old
Important information
The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (7)

86% would recommend it to a friend


Customer service

Food quality

Room quality


  • J Burrows

  • September 2016

Faded grandeur.No fault of the hotel but very noisy at times from outside.

Bar very loud with live music to quite late hour. Could do with upgrading in places - eg the lift. Would be improved with air conditioning in rooms. Staff very pleasant.

  • Heather T

  • May 2016


lovely hotel have stayed there several times, good location.

See all guest reviews