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84% would recommend it to a friend
I was extremely happy when we arrived at the hotel after worrying about the booking process calling my room a standard room.
The room was far from standard it was beautiful and very clean. I'm happy with my stay as a whole but the only thing that needs to be improved on is the staff customer service. Not one staff member made us feel welcome and we were rudely awoken by the cleaning staff both mornings. First morning woken up by them talking extremely loud in the hallway about their night out at the weekend. Second morning by them letting themselves in to do a room clean at 9am even though we put the 'do not disturb' sign provided on the door.
Wedding stay over
Internet is rubbish
Staff friendly and helpful
Rooms basic and not much storage available but nicely decorated and comfortable
Good breakfast options
Use of pool and other facilities is great
Quite far away from other amenities and leisure activities or shops etc
St Mellion International Resort
Absolutely superb romantic getaway.
Superb spot...great golf
If you are a golfer , this is a must...the courses are superb...and very challenging , and a great place to stay for a night or two.
A fabulous stay at a beautiful hotel
Absolutely outstanding, fabulous room and views and stunning hotel.
My only grumble is that the disabled car parking spaces were abused by those using the gym and playing golf and they were clearly not disabled as no blue badges displayed. Made car parking difficult for us. Hotel needs to address these issues urgently.
Couldn't ask for better surrounding to relax in and the surrounding area.
Rooms and bathroom maybe due for a face lift, but what was there functional.
We've been to this hotel many times, as its great for relaxing and good access to the coast.
The leisure facilities are incredible and our child swam by himself for the first time unaided in this pool, which made it even more special. Customer service is at the heart of the hotel and the rooms are spacious and comfortable. Due to moving around the area we didn't eat there this time around. But overall we would look to return again whenever we are in the area.
Room was £110 as over looks golf course.
Was on ground floor so couldn't see anything. Air con broke and had electric heater in room. Dinner was great and restaurant staff where great. Especially Sam. Breakfast was shocking.
Fantastic hotel, fantastic golf, disgraceful food.
I am a massive fan of the St.
Mellion Resort. The location is great, the facilities are great, the golf is literally world class. For these reasons I chose it as the venue for my Captain's Golf Day. The wonderful Nicklause Course on the Saturday, dinner, bed & breakfast, followed by the lovely Kernow Course on the Sunday. 36 golfers attended. Each thoroughly enjoyed the golf and hotel facilities, which were indeed first class.
The food served at dinner and breakfast was absolutely disgraceful.The soup starter was described as tasteless and watery. The food provided at the buffet style main course ran out. Ten or so golfers were asked to wait while additional rations were prepared. For the avoidance of doubt, this was not a self service buffet. Additional food did arrive but there was no longer a choice for those who needed to wait, just radioactive chicken pie. Food supplied at the buffet breakfast was plentiful. It was also cold; it was really cold. I take no pleasure from criticising this venue. I really do love it but I can't quite beleive how badly they got the food element of our stay so badly wrong.
This ruined the trip. People aren't talking about the great venue or the wonderful golf. All they are talking about is what a disgrace the food was. It's a terrible shame. You only get one Captain's away day.
St Mellion International Resort
When we arrived on Friday afternoon around 2.30pm there were 3 members of staff on the desk, 2 off them looked at us then walked away leaving the other member of staff ( who was on crutches ) to deal with us, she booked us in then asked one of the other staff to take us to our room but they both ignored her so she took us herself.
During our stay we had trouble parking at the hotel as the day golfers had taken all the spaces. We feel there should be separate parking for guests staying at the hotel. Our room was clean but the bathroom had 2 cotton buds in the corner that stayed there the whole weekend, even though the room was supposed to be serviced on a daily basis but we had to ask for milk which they did not refill and we only got half the amount of towels we should of. The restaurant was very over priced for what was on offer, we had a meal on the Sunday night which was to be a special meal as it was our anniversary but after waiting for 25 minutes to be seated we then waited another 15 minutes for our order to be taken, once the order was taken the waitress returned after 20 minutes to ask if everything was ok we told her we hadn't had our food yet, she went to check on our order, then 5 minutes later another waitress came and asked if we were ok but again we had no food so she went to check, we waited a further 10 minutes only to have yet another waitress come and check on us who this time did manage to get our food out to us, only for it to be cold and the fries not cooked properly which put us both off our meal and left us very disappointed and upset as this was to be a special night, the manager came over and apologised and offered us a free desert, ( which we declined ) and a free drink, he then said the meal was complimentary and we didn't have to pay for any of it and was very sorry we were not happy. We feel very let down and disappointed because this spoiled what should have been a very nice anniversary weekend.