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78% would recommend it to a friend
All round excellent accommodation
Excellent view, very clean and staff very helpful.
Marlin Apartments - AldgateMarlin Apartments - Aldgate
Really pleased with the standard of the apartment the 2 bedrooms and bathrooms were of a good high quality and the linen on the beds were 5 star.
Would be very happy to stay there again.
Booked this apartment for a special occasion for my fiancé and myself.
They gave us a free upgrade, and the views were absolutely breathtaking. The apartment was clean, sheets and towels were as you'd expect from a 5* hotel. I just wish we could have stayed there longer.
It was a nice room with friendly staff but unfortunately my trip somewhat affected by the building work surrounding the apartment block.
I would have expected at least a mention of this during the booking process given that work started at 7am every morning, and when I emailed to suggest this, there was no acknowledgement of it at all. I wouldn't advise staying here until the surround building work is completed... and it didn't look too close to that!
No coathangers or toilet roll but plenty of candles!
Worst customer service ever!
I have never experienced worse customer service than I received from staff working on the front desk of this establishment.
My character and good name were called into question and this has never happened to me before.
There are better hotel nearby.
Staff at these hotels won't treat you like a piece of first that is getting in the way if them chatting to their friends.
The better nearby hotels don't have stupid policies and rules for incompetent and unfriendly staff to hide behind.
Sofa bed to review
The mattress used for the sofa bed is terribly uncomfortable.
Also the Marlin Apartments staff does not reply to enquiring e-mails which makes it terribly difficult for an expected service by the customer. Where is the pre-paid parking area. Directions to it should be given accompanied with the London Transport regulations for foreign travellers.
Great apartment. Lousy internet connection
I stayed here on a business trip and the apartment itself was faultless.
However the internet connection dropped away quite badly later on in the evening making working quite frustrating. There were options to upgrade to more expensive packages but if free wi-fi is offered it should be good enough for people to use. Other than that it's a great place to stay.
Good value for money, great location, nice apartment .
Downside noisy from traffic outside allnight,
Not a lot of hot water 2 shower
The apartment was incredible.
You had everything you would need including a washing machine, dishwasher, fridge freezer, micro , oven toaster etc etc. Both rooms had en-suite plus another toilet upstairs. Incredible value.