You have not entered any valid search criteria.

Please enter a keyword and perform your search again.

Reviews - Mill Hotel & Spa Destination


Milton Street, Chester, CH1 3NF

Price From 135.32 AUD

View Rooms
Show map Close map


    • /
    • Clear

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (183)

93% would recommend it to a friend


Customer service


Food quality

Room quality


  • E Davies

  • June 2016

Boiling rooms and noisy roads

Overall, the hotel can't be faulted.

But, me and my partner did have trouble sleeping due to the noisy traffic constantly passing our window (we're not used to this as we come from the countryside). Therefore if you're not used to this, it may cause you some discomfort whilst trying to get a good nights sleep.

Also, the heat in the room was seriously stuffy and uncomfortable. We heard numerous people complain about this out in the hall and in the lift. Its fair to say that it took us some time to get to sleep because of this factor too, no bed linen were needed as we were both hot enough in as little clothing as possible!!. The location of the hotel isn't great either if you're non-drivers. It's basically in the middle of buildings. The only good thing is that it's next to a canal which is appealing. Lastly, when you walk into reception you immediately think that the hotel is of a high standard and quite posh, however I don't feel that the rooms comply with the downstairs decor and they are quite plain and old fashioned.

  • Phillip Smyth

  • June 2016

Great stay at the Mill

Myself and my wife really enjoyed ourselves at the Mill Spa for the couples day we stayed.

We will stay here again and recommend it to every friend of ours.

  • Russell L

  • June 2016

Very nice place to stay in lovely Chester

Situated in a perfect place - half way between the train station and the town, on a very nice stretch of canal.

Easy to access from many different routes. Inside it's clean, light and airy. The bar is excellent, the rooms quality and the spa/pool very relaxing - also liked the full-length ad for it just before you get to the bridge. The buffet breakfast not bad, but more veggie items would have been welcome.

  • Chris W

  • May 2016

Mill Hotel & Spa Destination



  • May 2016

Mill Hotel & Spa Destination

All Staff showed excellant Customer Service Skills at all times.

  • Susan Hay

  • April 2016

Mill Hotel & Spa Destination

A lovely hotel.

Well worth staying at

  • Mark P

  • April 2016

Mill Hotel & Spa Destination

Mill Hotel & Spa Destination

  • Mark J

  • March 2016

March stay

Friendly and professional reception staff, car park at the front of hotel , room very drab, dated and in need of updating .

Breakfast staff pleasant but poor choice and quality of food.

  • janice m

  • February 2016

Mill Hotel & Spa Destination

Hotel very nice and near town centre the only down side was that the food at breakfast was not very hot.

  • C Watson

  • February 2016

Lovely hotel

The new look entrance gives it a more modern look but still has the old fashion service from all the staff.

Rooms are clean and are very comfortable

The restaurant for breakfast was a little busy on the Saturday i stayed but Sunday was lovely, cooler too

We went on the barge for a meal and again the service and food was great

Would i go again, YES. Would i recommend it YES