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99% would recommend it to a friend
Excellent hotel and food, but poor service in the restaurant
Hotel, staff, rooms, cleanliness, bar and food were all excellent, but the service in the restaurant was poor.
We booked a table for 8:30pm and arrived promptly. We were shown to our table and ordered some water whilst we decided what we would like to order. After 25 minutes nobody had brought our water and nobody had been to take our food/wine order. I went to find the chap who had shown us to our table and asked if we could place an order and to question where our water was. No apology or eye contact, he just kept looking at his screen. Pretty poor really. That said it was resolved and the food was great.
The reception staff were very helpful and we were given a room up grade.
The breakfast was lovely. Excellent location. I think that parking should have been included in the price.
Crowne Plaza Chester
Very good and right in centre.
Everyone was very helpful and great with the kids.
The pool was clean and quiet, the restaurant and bar catered to all our needs.
The hotel was of top quality.
The rooms were very clean and very tidy with a few welcome treats. The spa was facilities were good, while I didn't try any of te treatments (at extra cost) we enjoyed the pool sauna and steam room all free to residents. The car parking is a little limited but also FOC. It's a very short walk to the town centre so great for s days shopping or night on the town. The prices at the hotel bar weren't too expensive, we've paid more in hotels that weren't as nice as this. If eating in town it's advisable to book a table as places fill up quickly. Breakfast was amazing with a huge selection at the buffet and the option to order any extras. It's safe to say the only fault I found, if i was being really picky, was the bath panel was a little tired looking just spoiling the quality look of the bathroom a little, but thats a minor thing that you don't really see or notice while enjoying the hotel and its facilities. Definitely planning to stay there again.
Could not fault anything
Great start to our stay when we were told our room had been up-graded with it being my wifes birthday.
Executive room was great on the quiet 4th floor. Bar very relaxing. Great location.
Saturday night stay January 24th
Excellent location being only two minutes walk to many bars and restaurants.
Easy access to car park with nice view (bonus!). Room was very clean and very comfortable. Staff were very polite and friendly. All in all we had a very enjoyable stay.
Lovely hotel stay treat
Great central location.
The room was a good size with lots of nice little freebies and was spotlessly clean. The breakfast was plentiful and the bacon was particularly tasty which is unusual for hotel breakfasts. Staff were all very helpful and courteous.
Cown Plaza Chester
Very nice hotel, have stayed here on numerous occassions.
Good facilities and in walking distance of the town centre.