- Very Good
- 9 guest reviews
"There was a slight issue with our room on arrival but this was quickly and professionally dealt with by the duty manager. We ended up in roo..."
"I expected this hotel chain to be busier we and one other couple were the only two in the dining room, dining room too austere. The food was..."
"From first arriving @ this beautiful hotel Rebecca on reception was so helpful with my queries...."
"We stayed at Best Western Whitworth Hall Hotel for one night (60th birthday treat), and found the service excellent, the food excellent, the..."
"Excellent staff from reception, the bar and dining room particularly a very kind young lady who went the extra mile when we turned up for br..."
About the hotel
BEST WESTERN Whitworth Hall Country Park Hotel really makes the grade. Grade II in fact, with its listed country house building set in acres of stunning historic grounds. .
. alongside two herds of deer! Now a beautifully furnished hotel with 29 exquisite double bedrooms, restaurant, lounge bar, brassiere and conservatory, our home-from-home plays host to new visitors and return guests alike. A huge part of our appeal is the elegant formal garden and ornamental lake with swans, but only 10 minutes from Durham City, the nearby attractions of the North East are equally tempting! Beamish Open Air Museum lets you live the life of a bygone era 17 miles away, while the Metro Centre will bring you right back into the 21st Century with the latest fashions and biggest names!
- In room facilities
- Safety Deposit Box
Useful Info Show/hide
- From 14:00 hours
- Until 10:30 hours
- The price shown is based on the occupancy and dates you have searched for. Prices and availability are subject to change based on the arrival date, number of nights and occupancy searched for. All prices are inclusive of all local taxes.
- Pets are not allowed
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89% would recommend it to a friend
Excellent service, accommodation and evening meal - shame about breakfast
There was a slight issue with our room on arrival but this was quickly and professionally dealt with by the duty manager.
We ended up in room number 4, which was spacious and comfortable with excellent views. We dined at the hotel that evening. The food was extremely good and, again, the service was excellent, the manager being particularly attentive. Breakfast was another story: whilst the hotel obviously uses high-quality ingredients, presentation was rather mediocre and the service in general was very poor. Despite our arriving 30 minutes before breakfast service ended, many items on the buffet table were in need of replenishment and it took a while to find a member of staff to raise this with. When we did, I mentioned that my wife and I wanted the fresh fruit salad and yoghourt (both of which had run out) and asked the waiter whether he would be serving us this at our table or replenishing the buffet, in which case would he let us know when this had been done so we could then help ourselves. He told me he wasn't sure and would check but never returned with an answer. In the meantime, some five minutes after I had made that request, we were served with our cooked breakfast meaning we had to forego the 'starter'; we didn't want to cause a fuss by sending the cooked breakfast back.
It's a shame because breakfast on the final day is one's last experience of the stay and needs to be a positive one. All in all, this was a good stay but a few little tweaks at breakfast could have made it a great stay.
Half way break in journey
I expected this hotel chain to be busier we and one other couple were the only two in the dining room, dining room too austere.
The food was not up to standard for an a la carte menu. The room was clean but a little dated.