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89% would recommend it to a friend
We had a Court Yard room, which was excellent.
Nicely furnished, comfortable. For me, and this might not be an issue for everyone, I would have liked a full length mirror. The wooden stairs and walkways made it a bit noisy at times eg. when in bed late at night and early morning. My only real complaint is that the hotel adds a ten percent service charge to the restaurant bill. For guests staying at the hotel I do not think this is acceptable. However service was good and staff were very helpful and attentive throughout our stay. We were lucky to have really good weather and to be able to take advantage of a lovely terrace with great views over Sidmouth. The hotel might like to think about using cask ales which might enhance a stay for regular beer drinkers, although after trial and error my husband found a bottled ale which suited. Overall we had a lovely stay.
Care booking on-line
The hotel was lovely and we thoroughly enjoyed our stay there.
Having paid extra for a luxury double room I was under the impression, rightly or wrongly, that I was going to get a room with a balcony or sea view. I got neither. The room was excellent but it was tucked away with a view of the dustbins and extremely hot with no air conditioning. We tried to get a move to a different room but was told they were fully booked. I was looking forward to spending a few evenings sitting on my balcony admiring he view but it was not to be. The restaurant, bar, lounge and terrace were superb and saved the day. In future I will contact the hotel of my choice and avoid making possible unfortunate interpretations.
Food cold and not Continental breakfast left was not topped up
No safe, gave a monkeys
Never go again
Very poor quality staff
Refreshing seafaring theme
We enjoyed our brief stay at this hotel which we know prior to the recent change in decor.
Lovely large room on north side with view towards the sea. Very comfortable. Excellent room service. Currently some external landscaping work being completed, but will be fabulous when finished.
Best hotel experience for some time.
Due to ongoing building work to provide a Spa.
We were located in a Mews Room, to the rear of the Hotel. The room was absolutely top class, we had no complaints at all, controlling the lights took a few mins to master. The "welcome tray" was a very nice surprise!!. (you'll have to stay here to enjoy it,) I won't spoil the surprise for you but take your own Lemon and Tonic. The meals were excellent and the service smooth.
week end away
A really pleasant surprise, first class accommodation, the room no 161 was more than we expected, not to mention the complimentary sherry and gin a touch not experienced at other hotels, this hotel was listed as three star but in my opinion was higher , even though the hotel is undergoing a very major extension, disruption was minimal, the reception staff we exceptionally helpful the restaurant equally as obliging, we would like to revisit this hotel on completion of the works and experience the proposed spa.
Late Autumn Break
This is going to be a fab hotel when the building work is finished.
We stayed in one of the courtyard rooms so were only bothered by the work when over in the restaurant for breakfast when there was a bit of noise. It wasn't a problem at dinner. Our room was lovely. The complimentary gin and sherry is a nice touch but take your own tonic as the minibar is expensive. The staff were all very pleasant and helpful. Will definitely book again when the new spa is finished next year.
Friendly, comfortable, good value, stylish taste of luxury
We enjoyed our two night stay and will stay again.
The staff were friendly and helpful. The room was comfortable with everything you need. We stayed on the bed, breakfast and evening meal option and would recommend this to others as the food was very good, with enough choice and the option of selecting from the main menu at a supplement if desired. Hotel is well situated with an easy walk to the beach and the town centre. Good area to stay for lovely walks and a beautiful coast.
Overnight stay in Sidmouth Harbour Hotel
We enjoyed our stay and found the staff pleasant and helpful.
There were plenty of parking spaces available. The room was nicely decorated however it was on the small side for a double room and there was not a lot of space to put our cases, which made moving around the room a bit difficult. Otherwise a nice stay.
Sidmouth Harbour Building Site
The staff were very friendly and extremely accommodating, but unfortunately the true facts are the hotel is a building site, complete with site workers walking through the hotel regularly.
We'd read about this in previous reviews but had not appreciated how much it would affect our stay. Our first room was very small, lovely decor but very cold, no heating on, towel rail off, windows not shutting, kept awake until midnight with next rooms TV couldn't get through to reception, so had to knock on the door, they kindly turned it down, no wi fi in rooms, we left a complete snagging list with reception. On the following evening we were moved to the court yard; again really lovely decor, but cold, we turned up the heating dial and maintenance had to arrive to switch towel rail on. Then the bath flooded. Sadly the lack of sound proofing is a challenge both in the 1st room and the court yard too. £270 for diner, bed and breakfast for two nights then doesn't become appealing Im afraid, our lesson is that when you feel you are getting a bargain reality is there's a catch. As I previously mentioned and wish to say again the staff were good, the owners and Directors of The Harbour Hotels need to think about how they've managed the refurbishment programme, and how the interior designer's work is actually creating challenges, especially in the first room we were in. Sidmouth has some exceptionally good hotels, bed and breakfasts too, its a fabulous sea side town, we visit regularly during the summer, therefore we will be returning but not to Sidmouth Harbour Hotel Im afraid and thats a real shame.