Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
73% would recommend it to a friend
We had a great stay.
Staff all very friendly and efficient. Pool a real bonus and we had to prise the kids out of there. No pretensions, just a pleasant and comfortable hotel. Thank you!
Friendly staff very helpful.
Good food . Free no limit Wifi a bonus . Would visit again.
The hotel and room were fine, but a very noisy group of people socialised very loudly beneath our window until 3am.
Although the hotel states there is an all-night porter, s/he was nowhere to be found - so what was supposed to be a restful overnight stop on our journey, turned out to be a sleepless, frustrating and horrible stay. I asked for a response from management when we left, but 2 days later, have heard nothing. My advice is to go elsewhere if you want a good night's sleep.
Short Stay for Business
My stay at the hotel was only for one night and I booked very late in the day.
The receptionist was very helpful on the telephone and helped me find the location easily. She also organised a meal for me as I arrived late and the kitchen was officially open but my meal was ready for me on arrival. Very friendly and nothing too much trouble for all the staff. Breakfast was good. I felt that the quality of the food though was quite poor although I was so hungry it wasn't too much of a concern. The room was okay. Generally I feel that the hotel needs some TLC and is a little dated. Overall an okay stay - would stay again. Location is ideal.
Sadly this was an unfortunate experience.The room was very hot although the window was already open and a fan in action in the room, making it unpleasant to stay or sleep.
Dinner average but breakfast very good. The staff were pleasant.
Room and corridors very hot even with fan , had been refurbished but not a great finish in bathroom (black grout not nice !) .
The soundproofing is terrible and therefore the rooms are very noisy.
Staff are always lovely but this is a very basic hotel with very basic facilities . I stay here for work but I wouldn't choose to stay otherwise . I feel it's overpriced for the standard.
Breakfast is good as are meals in restaurant .
We are now in summer!
Hotel generally ok but room temperature a little warm as it had been a hot day.
Worst of all though was the mega thick duvet which would have been fine on a chilly winter night but for Mid-Summer night it was somewhat uncomfortable. Surely thinner quilts for the summer would be appropriate, you would at home!
Excellent. The most professional and friendly service
Before I arrived I received a courtesy call about some ongoing renovations.
On arrival the reception team were absolutely fantastic. Renovation work did not disrupt my stay at all. The most professional and friendly service given by all the team. Best Western are usually very good at service, but this team really shine.
Base for visiting family
The hotel is well placed for us to visit family and when there are a few of us staying the bar area is useful to gather in.
The staff are very nice and are friendly and helpful. The prices have been steep this year (they seemed reasonable last year) and the hotel is now overpriced for what you get, as the rooms are basic and the decor old fashioned.
Staff are always friendly and helpful.
Thank you for making my stay really pleasant.