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51% would recommend it to a friend
Does not provide what you expect
Price extortionate for the experience; arrival was good - got to room and all went down hill.
Room was basic be complimentary, my husband slipped on the very old carpet every time he went up the stairs and the room was functional at best. Went for a drink in the bar and was served mouthwash as a mohito cocktail for £10 then went back to the room and had no working shower and a bath that would have taken a week to run. Called reception and no promises kept so had to speak direct to the manager at reception - to be fair he dealt with it although was not forthcoming with solutions of his own and expected me to say what was acceptable. Would never stay there again!
Lovely hotel, great staff :-)
The hotel has a lovely pool, lounge and bar area, the staff are helpful and friendly.
The room was light and airy and had a lovely little balcony but the bathroom was in need of a little TLC - just needed updating a little. Small grumble which didn't spoil the visit in the slightest.
The food wasn't great but that could have been down to the chef in the kitchen on the evening that we had dinner, The menu was promising and the waiting staff were great. But the food was quite ordinary.
Worst 4* hotel
That was a worst 4 star hotel I have ever stayed in.
We stayed on the first floor which was great we were at the back of the hotel so it was quiet.
And the food was good had a fair amount on offer, but the only down side was that the swimming pool had va heating problem so was a little chilly.
Would not recommend
Firstly the hotel clearly does not have enough parking, we could not get in to any of the hotel parking areas at all.
In the end we had to abandon our car on the road away from the hotel.
Our room was on the second floor, the decor was poor, tired and in need of a good freshen up. The room was cold with all the heating off, we had to call the maintenance man to resolve the issue, he could only get one of the radiators working. We had to contact reception again for a electric heater which did not show up. We later went to reception and we were assured the heater would be in our room by the time we returned from our evening meal. Once again we were let down and had no heater in the room. The shower was rubbish, I've had better showers with a water pistol. You could hear every footstep from the guests above us. The room was equipped with a worn out looking ironing board with no iron, brilliant. The spa was also a let down. On arrival we had to wait some time for a member of staff to arrive, she eventually came with not an apology in sight for the delay. The place was a mess, jacuzzi was not working, the sauna was not overly hot and the steam room was not really steamy.
On the plus side the hotel is close to town centre and the beaches.
A pleasant stay.Lovely looking hotel near to town centre.Good facilities in room and leisure option
Lovely look on arrival in hotel entrance and friendly informative staff when questioned on particular information requested.Nice spacious roomfor a double with flat screen TV and all the necessary iron,board,fan etc.Only disappointing part was the bathroom needed some TLC and the plumbing needs attention as I believe it shares with the space with the next room as the pipes make funny noises when draining out the water.Not best in the early hours when you have to wash your hands.Overall though,quite pleasant.
Disappointing for a 5star
Customer service good but hotel needs a bit of painting in places.
Could improve on food. Very slow service from kitchen when ordering bar food at quiet time of day. Frozen scones in the middle which staff did rectify with more and extras. Following day very chewy sandwich and couldn't eat the Caesar salad as completely swimming in dressing. They did offer to do another but we didn't bother. Breakfast was ok but nothing special. Fruit salad tasteless out of a tin and mainly consisted of tinned orange segments. Tea very weak, mushrooms tasteless and watery and fatty bacon. We are not fussy eaters and do not normally complain but we weren't impressed when this hotel was advertised as a 4 star hotel.
Close to beach, slightly dated bedroom.
Very modern looking from the front, I was somewhat surprised at the the corridors and interior of the bedrooms as they were very dated.
The bathroom however was modern and clean. Towels and bed linen were clean, and location of the hotel was good. A short walk to the beach and not too far to the town centre.
Nice pool and spa with pleasant seating area
Our bathroom could have done with a new bath and shower.
Lovely breakfast but the bar food was expensive.
Dirty hotel, dirty room
Everything in the hotel was sticky and in need of a deep clean.
Didn't want to eat there because it was so filthy