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91% would recommend it to a friend
Perfect location for a short break
Hotel set in beautiful grounds.
We had an upgrade to a deluxe room which was gorgeous with lovely views. Bathroom spacious with walk-in shower. The food was excellent as was the service. Didn't try the spa but will do on a return visit. Recommend.
Service was impeccable
We stayed for two days for a break. We had an exquisite meal on the first day and an afternoon tea and spa on the last day.
We ventured out one day only. The hotel has a lovely setting and whilst I have bn to bigger/better equipped spas this one had character and was a great way to relax for a few hours.
The room was lovely - full length mirror and a dressing table :-) so very spoilt. The only issue is the bathroom. I have seen other comments on this. The bathroom is equipped with both a roll top bath with hand held shower and a wash room style shower. The latter ended up flooding the bathroom which could have bn a bit dangerous. Though I did raise with stuff who said they d look into it.
Unwind in perfect peace
Stayed here for a single night for a birthday celebration Staff couldn't have been more helpful or attentive.
Spa was wonderful and the view from out suite was amazing.
Cream tea wonderful, and the food excellent if a little expensive for the a la carte menu.
Left with a favourable impression and would love to go back for another stay.
Very very glad we stayed here.
Beautifully peaceful location.
Rooms can get hot and stuffy. Food is good but service in the restaurant is poor.
We spent 2 nights at the Mount Somerset Hotel and wished we could have stayed longer - the hotel is beautiful, the room was spotless and the food in the restaurant was really excellent.
The spa is small, but perfectly formed - the experience shower was out of order while we were staying but I'm sure this was a one-off. The staff were very friendly and went out of their way to help at every opportunity. We'll be back!
A place to lay my head
I arrived exhausted after a long journey in appalling weather conditions.
I just needed a comfortable room for a one night business trip. Mount Somerset Hotel & Spa exceeded my expectations. I was greeted by a smiling friendly face and walked - not shown - to my room. The room immediately offered a welcoming sight of clean, comfortable accommodation. Relaxation soon set in, I was able to get comfy on the 2 seater settee, the bathroom was beautifully presented with walk-in shower, deep cast iron bath on cast iron feet and nice decor throughout. The bed must be the most comfortable one I have slept in for a very long time and I so did not want to get out of it in the morning. Upon opening the curtains I found a beautiful view overlooking Somerset - I just wish I could have stayed here for longer. My room service was delivered by another bright friendly face but I was surprised at the small portion size of the beer battered fish - albeit very edible. Breakfast was cooked upon request & served in the conservatory. Check-out was smooth & friendly. I look forward to staying again at this lovely hotel but preferably for leisure next time.
Marvellous meals beat mixed reception
We recently enjoyed a relaxing two day break at the Mount.
The hotel was very comfortable indeed, with spacious accommodation and an outstanding location. Meals were excellent, with imaginative touches in the evening and a wide range available for breakfast. The spa and gym were good, although our booking for a treatment for my wife was "lost" (even though it had been made less than 24 hours earlier) and the receptionist who dealt with our complaint was not helpful, eventually offering a 10% discount (even though this was available for ALL clients on the day of the booking) for "any inconvenience and embarrassment caused". She was the only employee who failed to live up to the high standards of customer care and attention to detail which all the other staff displayed so fulsomely. Our room was comfortable, well-furnished and well-resourced. We liked the little touches (fresh fruit, home-made biscuits, turning down the bed whilst we were dining, etc). The only down side was that the room was at the top of the grand staircase, and thus above the reception desk - the early morning conversations and hoovering were clearly audible.
We had an excellent stay at the Mount Somerset hotel.
We were given a free upgrade to a suite which looked out across the beautiful gardens and the hills beyond. We used the spa facilities and enjoyed two evening meals which were very good. The staff were very helpful and friendly. A delightful stay.
Never got there.
After booking room @ an amazing £30, was contacted by hotel saying there had been a 'clerical error' and room was actually £130. They offered me it for £100, which I declined. They didn't specify whether the error was theirs or laterooms.com
Very dissapointed with both.
A lovely stay in a tranquil environment.
I hate chain hotels and liked the Mount Somerset for having all the touches I would expect in a good stay but in an unfussy environment.
We were very impressed with our room, service, the tranquil environment and lovely gardens. We had Bar food in the evening and a substantial and excellent breakfast. I enjoyed the spa, and also found it a good environment for working.