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79% would recommend it to a friend
Lovely hotel with friendly staff
The only negatives I have is that the TV in the room only worked on a few channels without interference.
The WiFi is also very poor which when you are trying to work in your room is very frustrating. The hotel and it's facilities are excellent though.
Nice place, good gym with spa facilities, friendly staff but overpriced
This was a birthday treat for my wife.
Booking in and room - We were welcomed by a lovely receptionist and checked in to our room. The room was a disappointment. It was very small with an on suite shower - no bath - and smelt damp and of cigar smoke. The receptionist apologised and said that our booking showed for 3 but changed/upgraded our room with no quibble which we were grateful for. Spa - Fantastic Spa and Gym facilities. Loved it. There were no towels supplied and we used towels from our room. You also have to walk barefoot from the changing room to the pool unless you have the forethought to bring flip flops or sandals. Restaurant - We planned to dine in the restaurant that evening and studied the menu's in our room. The menus given to us at our table were not the same as read in our room which was dissappointing.
Somerset has some of the best real ales and ciders in the country and I was surprised to find the only draft on offer was a Becks pilsner and a mainline cider. The meals served were fine. Breakfast - We both enjoyed breakfast very much. Lots of choice and variety. One drawback. The toast was self service. One toaster that produced 4 slices to accommodate all. Cleve spa is a lovely place. The spa facility is great but I feel it's let down by high end room charges for a standard accommodation and restaurant experience.
Nice Quiet Hotel
This is our second stay, and enjoyed the quiet location away from the town.
Plenty of parking and the staff are really friendly. The room was a nice size and comfortable. Breakfast had good choices and we were well looked after. Sadly we didn't have time to enjoy the spa facilities.
Great Break Away
I booked the break away for my Mum's birthday treat.
The hotel is perfectly located for touring Somerset. We spent our days visiting local towns and Exmoor. The Spa was lovely and quiet with all the relaxing facilities you need and perfect to use on our return to the hotel. The breakfast was excellent and plenty of choice. A lovely relaxing break and the staff were very friendly and helpful. I certainly would stay again. Thank you.
Friendly welcome - delicious breakfast
I've stayed here twice - first time I had a buffet breakfast but more recently breakfast was cooked to order.
Without a doubt the best veggie cooked breakfast I've had anywhere. Service is impeccable; friendly and helpful - rooms are quite warm and on both occasions I've requested a fan which has been quickly provided without any fuss. Comfortable bed - very nice shower rooms.
A nice family hotel run by dedicated people who are most obliging
The building has the appearance of a grand country house of the Victorian period, a little pretentious as it was built for the Fox family and is shaped in the form of a F.
The restaurant was good with some original slants on standard dishes. The Manager and his staff could not be faulted, We encountered a small problem which was fixed with alacrity. When next in the area we would not hesitate to book in again
Away from the maddening crowd but in a convenient location
The hotel is not far from the M5 and close to Taunton.
Keep an eye out for the entrance as it is easy to miss but once there it is easy to enjoy.
Cleve spa close to my business destination and was a real nice chilled location and atmosphere.
Room was small but functional, could do with a 're vamp. Bar and dining very nice with very good food and service. Staff where very helpful and went out of there way to contact me as I left my charger in the room after checkout. Gym was very well fitted and clean. Changing room's and pool also of a very good stand. This will definitely be my new regular when I'm in this area.
The reception needs re-planning - I stood there for 10 minutes before a lady finally came into reception.
She had been giggling with a colleague and seemed to forget that she was supposed to be covering reception. I was then given a pokey room which smelt and felt damp. The view was so restricted it was a awful. Then the TV didn't work. A chap came up to mend the TV but had no idea what he was doing and stank of fags. I was given a different room, but again no bath.
Beautiful hotel in a great setting.
Room was clean, well decorated and equipped, staff were very helpful , food was excellent.