Reviews - Novotel Bristol Centre


Victoria Street, BRISTOL, BS1 6HY

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (117)

92% would recommend it to a friend


Customer service


Food quality

Room quality


  • J Gibson

  • November 2015

Excellent all round

It was our first time in a Novotel and we were all very impressed.

We were able to upgrade our room when we arrived and so we had a suite and were able to check in early. Our room was fab, really spacious and clean with comfortable beds and a Nespresso coffee machine. All the staff members we met were professional and very friendly. The restaurant was lovely, great food, excellent value (especially the children's menu..amazing) and we were all thoroughly looked after. It was an excellent stay and in a great location, I couldnt fault it one bit. We will definitely be looking for a Novotel for our next stay.

  • Artur Broda

  • November 2015

very good service for right money

I can recomend hotel and service nice and easy :)

  • m ilahi

  • October 2015


Excellent stay very comfortable room, kids loved it.


  • August 2015

Back again!

I've been to this hotel many times.

Always clean and staff on the whole friendly (especially the house keeping staff!) Walk in to town is about 5 to 10 mins. so great location. Only gripe is that last year you could get pay movies in your room which was great to catch up on films i missed so please BRING IT BACK. Great for those rainy days especially in the winter months. On this visit I found that they have now stopped sky TV in bar area. So wasn't too pleased. Parking costs are reasonable but for paying guests should be free. At £10 a day this could soon add up. Would use this hotel again but for me it is not as good as it was in the past for entertainment value and so I will be more inclined to hunt around for hotels with something different to offer.

  • Dorrie Parker

  • August 2015

Bristol City Break

I'd never stayed in a Novotel before, but certainly would again.

I always choose hotels by their proximity to the rail station, and this was only an 8 minute easy walk. The room was spacious, I had a king size bed and a large tv with lots of channels. The breakfast was excellent with fresh tropical fuit, which you don't always find, and the staff were very attentive and friendly. Not a single thing I would have any complaints about.

  • Jane G

  • June 2015

Ideal Bristol Hotel

We stayed for one night in a family room for 4.

The room was spacious and clean, with everything we needed. The reception staff were lovely, very helpful and polite, particularly the young man who checked us in and out. He also resolved a slight issue we had with a missing duvet on one of the pull-out beds. Parking at the hotel was ideal. Unfortunately, we didn't have enough time to use all the facilities available but would definitely return.

  • S Salter

  • June 2015

Bristol Novotel

Excellent service at Reception from staff, room originally allocated had a rather unpleasant smell from the bathroom and not sure it was a superior room, but Reception changed without any argument.

Service in bar and at breakfast time was excellent. Only criticism was that the side plates were whipped away before we had finished using them - a little too efficient. Would stay there again, good location for the town centre, road network etc.

  • trevor a

  • April 2015

Excellent accomodation

A great central location, yet once inside very quiet

  • J Martin

  • April 2015

Too hot to sleep

The hotel in general is nice but the rooms are absolutely ridiculously hot.

We tried having windows open but on the rMain road is very noisy. The air conditioning had absolutely no effect when the windows were closed. Neither my wife , I or my children slept very well at all.

  • Michelle F

  • April 2015

Novotel Bristol Centre

We Were allocated a disabled room with low sinks and a funny smell in the bathroom.