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63% would recommend it to a friend
Clean but thats it
I stayed in a twin room with my son.
the room was clean and tidy. The shower was poor in terms of water pressure and the air con unit was huge and noisy. I cant comment on breakfast as I refused to pay £11.95 for one . as for the parking which was £8 which I find a rip off as there is a decent amount of parking which in many other hotels I have stayed in is complementary. The wi fi which is advertised turns out to be chargeable at £5 per hour or £6.95 for 8 hrs which is totally unacceptable. On the whole value for money was not had and whilst I appreciate hotel owners need to make hay while the sun shines, I thought they should be upfront with what is chargeable on top of the room rate.
Poor quailty room - no iron available may burn the carpet !!!.
What a joke
Value for money poor had better rooms in a hostel
Ok room, but poor customer service, and too many extras to pay which are free in most other hotels
Room was excellent clean and bigger then I thought it would of been
You do have to pay £50 when you check in which I was told will go straight back into my account when checking out, however when we checked out I asked about this and the guy said I have to wait until the bank is open it should go back in Monday or Tuesday which was abit annoying.
Value for money
Stayed at the russell court before Excellent value for your money and excellent staff will be staying on my way back
Very clean and polite
I have stayed in Bournemouth many times and the position of the Hotel and polite staff made this a great stay.
Parking was also good.
Room was very small but okay for price
There was an alarm sounding every time they room door was opened and to have any electricity you had to leave the key card meaning my fiancée could not go outside without me as I would have no lights or anything.
They kept bank details on full view and kept the card number and security code which seemed unneeded. There were many hidden charges and we waited two hours for someone to fix our telly and they never came.
great value or money
The room was clean and comfortable, if a little tired.
For the price I paid I thought it was really good value for money. All the staff were really friendly and helpful.
Russell Court Hotel
Very noise area, little car parking.
Be very careful when booking this hotel - we was caught out where it shows prices as (price for 2) for a double room.
This is NOT the case and I had to pay a further £35.00 on arrival after already having paid £69.00. I did get a confirmation but trusted it to say what I thought I had booked - my mistake for not checking it but still prices are misleading. Over £100 for a room that had a black in the grout in the shower, stains on the carpet, lights that didn't work and ill fitting curtains. Felt completely ripped off and won't be going back!