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85% would recommend it to a friend
Staff were very helpful, accommodation was clean.
Excellent from start to finish ideal for pavilions concert and close to city centre great service and welcome and great breakfast highly recommend
Almost entirely disappointing
This was misleadingly described.
Kynance House is three terraced houses knocked together; three front doors, often one of them left open, allowing anyone into the premises. There is no room for a practically-sized reception or dining room. Many of the staff have limited English: when problems arose (key wouldn't open bedroom door, car park was full, breakfast unavailable), it was unclear that they understood and/or what remedies they proposed. Carpets throughout were poorly vaccuumed. There was a pervasive smell of cleaning products. Our room was in the basement: low and dingy. Various parts of the furnishings had been dislodged and not replaced. The en-suite bathroom was tiny, the basin minute and the shower cabinet about a foot wider than me (I am not large). The curtains could not be fully opened because they were tangled round their own hooks. The security device restricting the opening of the window was broken (the basement is at ground floor level at the back of the building), so the window had to remain closed. The sprung mattress was hard and bulgy. We were told that we could use the freely-accessible car park only if we left keys at reception so that the car could be moved within the car park if necessary. (Fortunately on-street parking is free until 10am, but we chose Kynance partly because of its 'secure car park with cameras and security lighting'.)
Arriving for breakfast on Saturday morning, we were left milling around with numerous other guests, the laid-up tables being far too few. Cutlery, menus, coffee and then cooked breakfasts eventually arrived in a manner reminiscent of Fawlty Towers; the bacon and eggs were, however, very good. Some of the staff were friendly and did their best to help. But overall we felt treated like mindless punters, only there for the income we could generate.
We absolutely enjoyed our stay in Kynance B&B.
The staff are really friendly and helpful the room was lovely and clean and peaceful. I'm re-booking for next year for me and my family and friends. Thank you to every one who made our holiday special for my daughter too. She got to make new friends with in the b&b. A big thank you to Kynance B&B c u all next year . Mrs Suzette Harrison and Kev and Emma
Kynance House July 15
The staff were very helpful and friendly, we were able to park at the rear of the hotel and the location was ideal, within easy walking distance of the waterfront and town centre.
Room very clean and tidy.
Staff friendly and helpful. Good breakfast. Overall good value for money.
They could not do enough from the time we arrived till we left thank you for all you do x
lovely stay, helpful staff
very nice stay at Kynance hotel, well located, a few minutes from the Barbican.
Staff very helpful and smiling. Good value for money, great breakfast, I strongly recommend this hotel.
Basic accommodation but available at very late notice and perfectly adequate for my needs.
A good stay.