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100% would recommend it to a friend
Great hotel, staff were really friendly and customer service was excellent.
Nothing was too much trouble. I would highly recommend staying here.
Excellent hotel offering good value for money.
I would definitely stay here again.
We attended a Rudimental gig at the Pavilions and we were very pleased with the accommodation and staff as a whole.
The bed and bedding was extremely comfortable and all the bathroom soaps, shampoo's etc were all very pleasant and upmarket rather than the normal skimping on this. The tea and coffee facilities were superb with hot chocolate and biscuits too as was the lovely breakfast with beautiful dark orange egg yolks. We would definitely stay here again.
Staff all very helpful.
Friendly staff and great location.
mix up with booking
The wrong accommodation was allocated to us which wasn't obvious until we were shown the room.
If i hadn't complained i don't think it would have been changed. It was clear on my laterooms print out what i had booked so mix up was with hotel possibly (double booking?). Problem was resolved and we were given a free breakfast (four of us), so we were happy. All in all, very pleasant hotel and superb breakfast.
Room in the roof
The room we stayed in was advertised as a double ad was perfectly clean and functional.
However it was in the roof and one wall sloped in at an angle so you couldn't stand upright on one side of the room. The bed was small for a double room, I would guess a three quarter at best. The bathroom was adequate though although the shower stall was only just big enough to turn around in.
Very friendly & very clean , perfect .
business overnight stay
The room was warm and spotlessly clean.
Service excellent. Décor perhaps a bit dated but in excellent nick so not a problem. would stay again as excellent and very near city centre
what a lovely not so little guest house, 21 rooms, when we arrived met by a very enthusiastic front desk manager who straight away upgraded us to a superior double which was nice.the room on the top floor was very well laid out with sofa.
breakfast was fantastic locally sourced ingreedients and very tasty. the building was having a new roof so covered in scaffold but no worries about being overlooked the owners never let them start until 9 so very thoughtful all in all an excellent stay++++++