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63% would recommend it to a friend
Nice staff but...
The staff were very helpful and polite.
However the bed was not good - could feel the springs through the mattress - and I ended sleeping on the floor. The breakfast was mediocre.
Friendly staff. Only negative of our stay was the heating - very hot room.
Good quality room and ensuit
Friendly staff and very clean accommodation
The only downside was the shared bathroom.
Missed that on the booking somy mistake. But wouldn't have booked if I had noticed it. Tripping across a landing in the wee small hours a bit inconvenient .
Home from home
Very nice, welcoming from the doorsteo entering the property, would gladly return.
Share and share alike ???
I had one of the worst stays at the Regency Hotel last week.
I had to go up 6 flights of stairs to get to my room - 442 - and share the bath, sink and toilet, across the landing and all in the same room, with at least 1 other person, during my stay. This was difficult because I had to consider other people using the facilities during the night and morning. I am over 6 foot tall and had to sleep in a single bed which was not wide enough so it was far from comfortable. Then in the morning, I went to have breakfast and there was no fried breakfast available, only cold meats, cereal, yoghurts, fruit and bread to make toast. On departure, no one enquired if I had enjoyed my stay, it was just 'Have a nice day'. Well it couldn't have been worse than the night !
Overnight stay at the Regency
Staff were friendly and helpful, thanks!
Parking was an issue.
Room ok- Windows rattled in wind. Nearby eateries very good
I didn't pay the extra for continental breakfast
Welcoming and comfortable stay
On arrival, I was greeted with a genuine, friendly smile and was made to feel like a valued guest.
The gentleman in reception was very chatty and helpful and gave me some good ideas about how to spend my time in the local area.
I was pleasantly surprised at the cleanliness of the room and bathroom and it was a perfect temperature (I don't like being cold).
When I came in late after my night out, I helped the night staff pick up the flower box that had been vandalised. The same member of staff was very thankful and thanked me again in the morning when I checked out.
Overall I had a very pleasant stay and would recommend this hotel to others. My only suggestion is that the single room was perhaps a bit pricey for one person, with a shared bathroom and no breakfast. Although I would probably stay again.
Amazingly friendly staff, really helpful and welcoming. Room nice and clean with comfy beds.
We struggled with parking but found somewhere with the help of the hotel staff.