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Reviews - Wisteria Cottage

3Self Classified Self Catering Ratings explained
Bilbrook , Minehead, TA24 6HQ
Wisteria Cottage is situated off the slate-cobbled courtyard at The Dragon House Hotel. Its full of the character you would imagine in a 300 year old cottage, but still offers the modern conveniences you would expect - kitchenette, central heating, bathroom, comfy lounge and flat screen TV.

Well-behaved dogs are welcome at a small additional charge and the cottage provides a convenient base to explore the wonderful Exmoor countryside and scenery. The medieval village of Dunster is just a couple of miles away and the picturesque towns of Porlock, Lynton and Lynmouth are a short drive.

The cottage sleeps up to 4 adults in a master bedroom (which can be configured as a twin or Superking) and a smaller double bedroom. The accommodation is ideally suited for 2 people, but everything is provided should 4 wish to stay.

As with our Hotel policy we are proud to offer a relaxed, adult-friendly environment and, as such, are unable to accommodate children under 14
Picture of Wisteria Cottage, Minehead at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since October 2012 Customer recommendation
Guest Reviews Based on 3 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
85% recommended this accommodation to a friend 85% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Good, but, with a little TLC, it would be great....
Second stay at Wisteria Cottage and was looking forward to returning. This is a great little cottage, with two lovely bedrooms, a large bath, lounge and kitchen area.
Plus points: the beds were beautifully made, crisp cotton sheets! Its dog friendly too. There is use of a cooker, microwave, toaster etc and cosy leather sofa's for evening relaxation, or if the weather is good use the lovely patio outside.
Needs to be improved: TV is a bit of an antique, cant get BBC, broken remote. Few leaks in the bathroom and no potions for customers to use, and a few general maintenance issues that need to be dealt with overall. A little bit of investment would make a BIG difference to this cottage.
Lovely cottage but does need a little TLC and investment. Would return again, but would hope that by next season these little problems would have been dealt with.

Reviewed by
M Waite

From UK
Who stayed in October 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Not a pleasant experience.
From the time we arrived until the time we left there was no contact, information or even a welcome from the owners.
Very poorly and, in parts cheaply equipped. For example the "superking" is two single beds pushed together and has two of the oldest and most uncomfortable mattresses we have ever slept on (even in India!!). One in fact bottoms out if you sit down too hard.
Very difficult to self cater due to the lack of equipment, almost as if one is being pushed in to eating in the hotel next door. For example no ovenware and only one teaspoon!
On the first night we had one and a half showers and the hot water ran out. After asking in the hotel we were told that they were busy and to shower earlier or later to get hot water.
We needed heating as it was a cold May but the two (one of them very small) central heating radiators (controlled by the hotel system) only came on in the evening and were completely inadequate. There were two small mobile radiators but trying to warm the whole cottage on a cold morning was impossible.

Reviewed by
Robert Batten

From Oban, England
Who stayed in May 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

heating
the only issue i have is the cottage needs heating properly and not having radiator feeds from the hotel , this is ok if all radiators are in both beds working second bedroom was an ice box. lovelly cottage and staff were brill , just get your heating sorted kind regards gary howard i would stay again no probs

Reviewed by
gary howard

From Dunstable, England
Who stayed in October 2012

Couple

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