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75% would recommend it to a friend
Perfect for me
After a long journey I found the hotel to be just what I needed.
A comfortable and warm room, without any noise or distraction from outside.
very poor customer service
I would not recommend this hotel to anyone.
We stayed there on a Sunday the hotel was not manned and when we had a problem we called the phone number on the front desk no one answered. We have since found out it is against the law to leave the hotel unmanned. We had problems finding light switches to the porch me and my friend were on different floors quite far away from each other it was quite scary. When I talked to the owner her attitude was she couldn't careless. Would I stay there again. No and I would never recommend for any of my friends to stay there either. It's such a shame because I grew up in south molton I remember the George burning down. I see that the hotel is up for sale I hope the person who buys it makes a better job at customer service.
My advice to you all is stay at the BnB 5 doors down.
We made a late booking to this hotel with two small children on route back from a camping trip.
The hotel staff were very welcoming and child friendly and the supper was fabulous. Many thanks.
What a lovely quirky hotel
A last minute booking which turned out to be an excellent choice.
This small hotel is lovely, fronting the main square in South Molton and with free parking at the rear, which was very easy to find. We were given room 6, by a very friendly lady in reception, which is just at the top of the stairs and it was a very pleasant, quiet room with the unusual thing of having 2 steps down into it from the landing. The bathroom was beautiful, obviously quite new and both room and en-suite were spotlessly clean. But the best thing was the food, served in a bright room with local artwork on the walls, much of it for sale, but regretfully beyond our price range - the evening meal was wonderful and excellent value for money - I had one of the best steaks I have ever eaten and my partner's fish dish was also superb. We had a good night in a very comfortable bed, the only downside being the creaky floors - forgivable in such an old building. The breakfast was as good as the evening meal and we really loved the "home made" local marmalade (many thanks to the lady who told us where we could buy it!). This hotel is a gem and I would recommend it to anyone - you wont be disappointed!
nice place to stay
the only problem is the onsite parking is part of a carpark at the rear of the street not easy to find and you need to display a permit from the hotel not as secure as real on site.
apart from that a great place to stay and i will use again if in the area.
Perfect little hotel with the personal touch
Can't believe this only has a two star rating, it deserves at least a 3 or 4.
We stayed one night whilst attending a friends wedding, lovely big room and very nice breakfast with lots of choice.
Lovely hotel in North Devon
Good value, clean and friendly staff.
A little disapointed
The family room was large, comfortable and clean which was great and to be expected.
However after waiting 30 minutes for the waitress to take our breakfast order the first morning I gave up and went to the kitchen to ask for some service. The food when it arrived did not disappoint but considering there was only a 1 hour window for breakfast I thought the service should have been a lot slicker. There weren't even small jugs of milk on the tables so when tea/coffee was topped up you had to retrieve the one communal milk jug. When we returned to our room after being out for the day, I had to take the dirty cups (used the previous evening), down to reception to ask for clean ones and more milk. I know this was a Sunday, but I felt it should have been part of the service. On the positive side, the breakfast service the following day was as it should have been. I was also rather disappointed in that, having booked through this site I was quote a price per night. The one advertised at the hotel was £10/night cheaper. I queried this with the lady I assumed was the patron as I thought I was charged a premium to book through the website, to be told it was a special offer they were running at the moment. Bearing in mind this lady knew we could well be regulars as we have family in the town, I wasn't offered the 'offer; price as a goodwill gesture but charged the full price (an extra £20). I feel this was rather shortsighted considering myself and relatives visit the town several times each per year. All in all, an OK stay, but didn't come away feeling valued.