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73% would recommend it to a friend
I booked this hotel for a suprise weekend away with my girlfriend and I couldn't have asked for a lovelier place.
Staff were very polite and helpful the entire duration of our stay, I couldn't fault the cleanliness of our room or the rest of the building. The food was such good quality. It's nice to have a bar and several lounge areas around the hotel as well so you can relax and have a drink. The hotel itself really is beautiful. We will be staying again.
A pleasantly different hotel experience
Well located in the centre of the town.
A pub, restaurant, hotel with a quirky vibe. Being a historic building its layout is non-standard but the design has been made to a 'good fit. Quirky, clean, busy and energetic. Staff from reception to restaurant to bar were engaging, open, interesting and welcoming. The room was more than adequate. A shame that parking is off-site but that was a minor inconvenience and an acceptable sacrifice for what the visitor gets overall. Definitely recommended.
Overnight in Frome
Very good hotel.
Great hotel and staff
I was recommended this hotel by a friend but read reviews also.
The reviews I read said the staff were miserable but they are far from it. They were more than happy to help and we're very welcoming. Couldn't have asked for better.
The food was fantastic too. I had the specials and they were amazing. The room was perfect and just what I was expecting. The only things to fault about the room I stayed in (room 1) is that the floor boards were creaky and the road outside was a bit noisy.....which obviously can't be helped.
Overall, a great stay,would definitely recommend and wouldn't hesitate to stay here again.
service, food, building all excellent but the room although very clean and well appointed was incredibly small, nothing like anything shown on the website thus rather disappointing. Found prices on the website rather misleading as weekend prices are quite a lot more which we didn't know.
Romantic night away
Room was nice though found to be a little dusty when looking for a plug to charge a phone.
Was accidentally overcharged at the bar but this was quickly sorted out at checkout. Bar staff are amazing and friendly - a real asset to the hotel
Horrible little room
I know I wasn't booking top luxury as all there photos show but for £100 we did not expect to be put in a dark pocky little cupboard they call classic double.
On one of the coldest nights this we woke up freezer as no heating. Once we braved getting out of bed to use the loo my wife discovered the toilet had regurgitated the previous occupiers excrement.
On complaining the manager said I have a space electric fire in my office you should have come and got it, I don't think so in the middle of the night.
Anyway I agreed to pay £75. So much for a relaxing Valentine night . Another note of warning, a wine and a beer just under just under £12.00.
Perfect hotel for a great weekend away
My boyfriend and I stayed here as its a short drive away from longleat zoo.
Although it looked wonderful in the photos we didn't think it would be as nice as it was!. We stayed in room number 9 which was out the back and we couldn't have been more happier with our room and the service we received.
Thank you for a great weekend!.
Hotel attached to a lovely pub.
So long as you're not planning on sleeping before midnight for top noise from the pub or past 615am when the delivery truck arrives, and don't have your heart set on the room on the site you'll enjoy this hotel. The room we had was adequate for a hotel at half the price. The bathroom could have been cleaner. The breakfast, however was great.
Had an amazing stay.
Ross is brilliant!