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81% would recommend it to a friend
VILLAGE URBAN RESORT Blackpool
Don't bother with this hotel it's so basic for a lot of money.
Lovely hotel poor customer service
Not very good in dealing with customer queries, but hotel was lovely would stay again
Was very pleased with the hotel lovely staff and lovely rooms and food
If looking for a quality stay with lots to do this is the place £7 for taxi into blackpool this hotel had a nice relaxing feel to it
Peter Kay at the Winter Gardens
very accommodating staff, thank you. second time we have stayed. will be back again.
1st Class Service
Arrived early to make the most of the facilities and our room was ready at 11am. Bonus. Could not fault the the hotel from the moment we walked through the door.
Heated outdoor pool, was lovely to swim outside in the warmth in March. Treatments were second to none and I had a full body massage with Ellie...would definitely book with her again...relaxing and really really good massage. Will definitely be booking back in at this hotel.
Village urban resort disappointing
Found staff extreamly rude more interested in talking money off you have no people skills payed more than £300+ very disappointed for what I got for my money would never go back never met so many unfriendly workers like this the only good thing about staying here was it was near the zoo enough said meh!!.
What a great place to stay!
We booked this Hotel for a quiet break and chill out amidst the Christmas rush - and it certainly was a super venue.
We wished we had longer to stay, and will certainly go back.
Stayed in this hotel while visiting Blackpool hotel was stunning, pools were lovely, food was great, room was lovely will defiantly still in this hotel again.
Disappointing and overpriced
Paid £500.00 for two rooms , one couple and a family room Very disappointed.
Rooms were badly lit, lacked usual extras such as tissues, fridge. Family room shower tray filled to top with water.Double room at front of hotel extremely noisy at night, including drunken fight, shouting ,screaming, a streaker at 1 am an awful night , hardly slept. Reception staff did apologise when told, said they couldn't do anything about it!. Queue for breakfast was awful, food not much better especially if you are vegetarian.