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86% would recommend it to a friend
Fantastic family break
Excellent facilities and brilliant customer service from every member of staff.
A lot of walking is involved to get to the room (my wife is disabled and although the staff tried to get a room closer to reception this was not possible on this date).
There is a lift but it is not near to reception. Room was adequate but we had an leak from the sink tap which I thought may get worse. Everywhere that you walked there was a lot of wood creaking. Nice bar/lounge area for late night drinking.
Quality Hotel, staff exceptional, food was amazing
Beautiful elegant and friendly hotel and staff
We were pleasantly greeted by friendly staff.
We stayed in a superior family room which was beautifully decorated and modern. We brought our puppy with us and there was room for his crate too and we enjoyed having a balcony with a sea view as well as views of the grounds. If the weather had been warmer (it was end of march) we would have gone into the balcony more. The staff were brilliant. The boys enjoyed the indoor pool and wanted to go in everyday. We never saw a member of staff in the pool area though. The welcome pack at the hotel would benefit a map to say where everything is as we never found the table tennis or snooker table. But we had a wonderful stay!!. Would recommend and return again!!
Affordable and great location
Friendly and welcoming.
We were delighted that the hotel allowed dogs and had an excellent 4 night stay in a family room with direct access to the gardens.
The gardens and woodland are lovely, backed by a sea view. All the staff were welcoming and dogs are allowed in the main lounge which is much better than leaving them alone. The food was well presented though the staff in the dining room seemed overworked. All in all highly recommended.
We will definitely be returning.....
The welcome we received on a cold Jan night was lovely.
Nothing was too much trouble for the staff & we were made feel very much at home. Even though the hotel was very quiet, the place was spotless every where you went, you can tell the hotel is family run, as it has such a lovely atmosphere.
We really did get amazing value for money, our room was lovely, clean, cosy & the beds were so comfy. We will definitely be returning when the weather improves so as we can enjoy the beautiful grounds too.
Great place to stay
Child friendly, good food and very clean hotel with good facilities for young children
London prices for 1970's decor
Really not our cup of tea.
No dust anywhere and bathroom clean but big stain on the sheet under throw, very dated decor, shower fitment broken, wires showing in bathroom, noisy staff outside our room in the morning, no view. Very very expensive for what you get but I guess you can charge what you like when there is no competition. Would not stay again or recommend.