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Reviews - The Swan

4Self Classified Inn Ratings explained
1 Church Street, Bradford on Avon, BA15 1LN
This enchanting 15th Century coaching inn is situated adjacent to the river in the heart of historic Bradford on Avon. Just 7 miles from Bath and 12 miles from Longleat Safari Park, the Swan has recently been completely refurbished to a modern standard, whilst retaining its traditional atmosphere and character.
The inn has earned itself an excellent reputation for traditional and modern food combined with great hospitality suitable for business or pleasure. Wireless internet access is available throughout and is free of charge.
Picture of The Swan, Bradford on Avon at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since August 2013 Customer recommendation
Guest Reviews Based on 5 reviews
  • Customer service
  • Cleanliness of accommodation
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  • Value for money
  • Quality of food
  • Family friendly
86% recommended this accommodation to a friend 86% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

very poor accommodation
Before writing this review, I took the trouble of writing to the management of the hotel in order to give them a chance to redeem themselves. So it was no real surprise that I received no reply. I therefore feel obliged to let others know what very poor accommodation is provided at the Swan Hotel Bradford on Avon. We booked a 2 night stay for 18th and 19th of July and were looking forward to our weekend in this beautiful Town. even before being given our keys I could tell what the accommodation would be like. The reception area is very grubby and chaotic and the stairs to the room had not been cleaned. The alcoves on the stairs were particularly dirty. We were given room (more like a cell actually) 4 which is a single room into which has been shoehorned a double bed with little room for much else. there was access to only one side of the bed with only one bedside cabinet and light. the carpet was stained and had not been vacuumed. The heavy window blind could not be opened because there was no cord attached, and the person showing us the room told us this and said others had complained and it should have been fixed.There were coffee stains (I think?) on the inside of the bathroom door and the general standard of cleanliness was very poor. Security was also an issue as the lock was hanging off the architrave and the architrave itself was coming away from the door frame such that I could have easily pushed the "locked" door open with one finger. All in all, a very bad experience and at £120 per night, a complete rip off. On the positive side, I should say that the staff were friendly and helpful

Reviewed by
terry6 g

From Salisbury, England
Who stayed in July 2014

Couple

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Weekend Stay
We stayed at the Swan for our anniversary weekend and it was a brilliant weekend the hotel was lovely and the staff very very help full very happy and really brilliant, no thing was to much trouble for any of them and they all worked extremely hard. The food in the restaurant was excellent and they had a huge open fire, all in all I would really recommend it. Bradford on Avon is very pretty with nice tea rooms!!! Yes go and visit.

Reviewed by
Amanda Smith

From Oxford, UK
Who stayed in March 2014

Couple

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well worthy visit
The staff cannot do enough for their guests.
The young lad called Dominic was made sure all our needs were met what ever we requested.
Little touches like bottle water in the room and biscuits. Which many 4 star hotels do not offer .
It was central to the town and with free parking was a bonus .
Well Done Swam Hotel !

Reviewed by
Tony S

From Winchester, UK
Who stayed in January 2014

Couple

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  • Family friendly

The Swan
Our room was comfortable. The hotel is in need of re-decorating in certain areas, some of which was under-way during our stay which meant watching out for wet paint.... The staff were very friendly and helpful. The location is ideal for exploring the surrounding area.

Reviewed by
J Howard

From Exmouth, UK
Who stayed in August 2013

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Great location
Comfortable hotel with pleasant staff. During our stay refurbishments were taking place so some public areas were inaccessible. Main corridors and carpets also need some redecoration but the room was well maintained and clean. Very central location and good base for touring the area.

Reviewed by
P Fairhall

From Newark, UK
Who stayed in July 2013

Couple

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