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87% would recommend it to a friend
Only 1 night, but great
The television didn't work, but a call to reception and the duty manager came straight up and fixed it.
Room cool (which was wonderful because they're usually too hot) and bed cosy. Amazing old place with lots of history and grandeur.
We travelled to Plymouth for one night as we were going to the theatre royal.
After having seen a previous review I was a bit sceptical, as they had done exactly the same. We stayed in room 509, a superior double room, it was a lovely double room with a separate seating area, two large TV's, one in each room and a great en-suite with a bath and separate shower. It was excellent. The only downside for me was the bed was hard, but that is personal preference and no reflection on the room. Would definitely stay again.
Old hotel, needs some much need TLC
My husband and I recently stayed in the Best Western Duke of Cornwall whilst on holiday in Plymouth and were very disappointed.
On our first night we were woken up at 5.30am with creaking floorboards from the upstairs room. The hotel very kindly moved us to a different room, however that also had creaking floor boards and a very creaky bed, again another bad nights sleep. For a Best Western hotel we would of expected a much better standard of hotel. The hotel itself is beautiful and needs some well deserved TLC to bring it back to life.
My husband and I were accompanied by our son and his partner.
Both rooms were fine. Theirs in particular was excellent as it was very large. We all thought the breakfast was really good and the bed and breakfast deal was excellent value. We loved the traditional atmosphere and old fashioned sense of service. We are already talking about a return visit.
Overnight in Plymouth
Staying overnight - room good but net curtains on window horrible and duvet very thin.
Bathroom very good and shower excellent. My nights sleep was severely limited due to the snoring of the guest next door..... Breakfast very good
Would come back
excellent hotel just a shame that laterooms had photos of another hotel attached to this hotels dscriptions so thought it had a pool and gym
Hopefully Fair Comment
The overall experience of staying at the hotel was very good, the location was excellent for the Hoe.
The food and service at the hotel were very good, helpful friendly staff were also an asset to the Hotel. The room we had on the 5th floor was showing its age, and the lack of a fridge and doors to the wardrobe made it seem very tacky, and not having anywhere in the bathroom to put tooth brushes etc. except over the toilet was definitely a put off. We have stayed at about 5 or 6 of the companies hotels, and this was the first that we had problems with the accommodation (not the staff the room). But even with the problems with the room we had an enjoyable time there.
Fine old hotel, but scrubbing the front steps would improve first impression.
Worst pillows I've ever had in an hotel. For elegant but portions tiny.
The room was spacious and clean.
The windows need replacing, but if not that then at least mended and painted.
It was a great hotel in an excellent location.
It had character.