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85% would recommend it to a friend
Lovely character pub/hotel with a large clean room.
Staff were very friendly and the double room was lovely and clean.
We had a fantastic stay, everything was perfect, beautiful rooms, amazing food, lovely staff and great loacation.
Will be staying again for sure.
Excellent place to stay
Both my wife and i had a fantastic stay at Waterloo Cross hotel.
the staff were extremely friendly and made you feel very welcome. The breakfast was great and was served in double quick time. I would recommend this hotel to anyone. and would give it 5 stars. Andy.........
Clean basic room plus excellent breakfast and friendly staff.
Let down by noise, otherwise everything excellent!
The staff here are amazing, so friendly.
The rooms look great now they have been refurbed. The toilet seat was broken but quickly fixed when I told them. The food was really good, the location of the B&B is good although a tad noisy being next to a busy roundabout. The only thing that let the whole stay down was the noise of the floor boards. I know the place is old but being kept awake by people moving around on creaking floor boards until gone 1:30am each night is not fun.
Marstons ales what could be better
Reasonably priced with good food available at lunchtime and evening.
Returning from Cornwall
The Inn was easy to find and to park.
Check in was easy and the staff friendly, we were advised to book a table due to a large party booked for the evening. The room was adequate although we later found that there was a defective light bulb, and the extractor fan in the bathroom was not working (these were reported on checking out as it was too late to expect anything to be done). The bathroom was reasonably clean although a little more care could have been taken. The evening meal was good with the steak being perfectly cooked, and a pleasant wine list available.
Very friendly staff and excellent accommodation
We were late down due to a recent injury slowing us down at every turn and the staff very kindly let us access our room after they'd normally do.
The room was clean, spacious and very comfortable. Breakfast was excellent as well. The only criticism I would bother mentioning is that the shower wasn't particularly powerful - but that's scraping the barrel looking for things that could be improved. Overall very happy with our (unfortunately brief) stay.
attention to detail!
whilst appearing clean at first on closer observation noticed some sad and unnecessary failings.
the shower/ basin/ toilet were clean so why not the skirtings and power switch to the towel rail. they were really dirty. the bedroom also had several cobwebs on the ceiling corners.
Excellent Service would use again
Nice pub, nice room enjoyed a meal at pub, very good service