Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
80% would recommend it to a friend
Good situation being quite close to a Motorway junction. Staff friendly & hardworking. Good price.
Some bits & pieces in the room could do with attention.
Nice size room - but not very well lit. Still good value for the money.
Really enjoyed our stay, the staff were great, the food was lovely. Will stay again.
An excellent stop over, would definitely recommend it.
Stayed in this hotel quite a few times,good rooms,staff very good and helpfull, food excellent.
Been very happy to stay here every time, again tv is not the easiest to turn on , I would be happier if the Waterloo Cross and Fishermans Cott would serve Breakfast from 7am.
But I think the staff are very good in both places.
We were wanting overnight accommodation near family for a birthday celebration.
For the price we paid the accommodation and breakfast were fine. I had requested a ground floor room due to mobility problems which was available. My only very small quibbles would be the room was a bit dark because of its location and the shower cubicle base needed a bit of TLC.
excellent value. would recommend. But .... very dark rooms
No hesitation in recommending this pub and our stay was excellent value for money.
However ... impossible to read in the room as lighting very subdued. . Superficially clean however non prominent parts of the room very dusty e.g. legs of chairs. Breakfast area seemed very cramped - squeezing between tables when could have been spacious. But ... would stay again.
clean comfortable room .
breakfast served from 0730 which is good for working guests.
Home from Home
We thoroughly enjoyed our stay at the Waterloo Cross Inn, everyone was very welcoming and helpful.
We found the staff to be a very happy crowd and had time to answer any queries we had about the area we were staying in. The food was excellent and service was very quick even though the two nights we stayed were both very busy everything seemed to be running efficiently. Our en--suite room was lovely and clean as was the rest of the Inn. All in all a very relaxing time and we felt very much at home thanks to the lovely staff.
I enjoyed my short stay at The Waterloo Cross and would be happy to stay there again when I visit the area which I do every year
Very Relaxing stay.
Enjoyable and economical stay.
Very pleasant stay.
Friendly attentive staff and a comprehensive menu. The quality of the evening meals is excellent which is supported by the number of locals who dine there regularly. We have stayed at the Waterloo previously and are certain to revisit in the future. This is obviously not a 5 star establishment but for a budget hotel that offers value for money and good food and service it takes some beating. The only problem we have ever experienced at the Waterloo was a noisy neighbour in the room above for a time one evening, so we always ask for a 1st floor room - this was probably a one off experience.