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Reviews - Charlton House

4

CHARLTON ROAD, SHEPTON MALLET, BA4 4PR

Price From 294.69 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Excellent

All reviews (2)

100% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • Ivan Jackson

  • March 2016

Charming venue, friendly staff, excellent breakfast - rooms whilst enchanting could be re decorated

Beautiful hotel with nice gardens.

Only criticism was the room, well the bathroom specifically. Needed redecoration and probably refurbishment. Whilst clean, the peeling paint on the walls wasn't attractive. Other than that lovely.

  • Jacqueline D

  • December 2014

Charlton House

Overall experience good.

We stayed the same time last year and would have liked to be remembered. Spa service was average as we we not acknowledged whilst waiting for towels and not given flip flops or lockers. Massage was excellent. Nothing was explained about the use if the spa other than a little at check in. Food service at dinner was a little poor by male waiter who did not make us feel overly welcome. He did improve as the meal went on. We do enjoy staying at this hotel just prior to Christmas and do plan to again next year.