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83% would recommend it to a friend
Great value for money.
Great accommodation and breakfast, very friendly staff and very clean rooms.
The parking is good and free. I would recommend to families and for those traveling alone.
Sneaton Castle Centre
Excellent stay at sneaton castle lovely rooms and grounds were beautiful.
Won't go again
It was a lovely place to stop but we had people up stairs jumping of beds all the time for 2 night.
we did complain and the manager said they could not get hold of them. But my opinion they should of put a Letter through their door or move us. I was so glad to get home for some peace. we booked there as we wanted a quite weekend, wish I had booked to stop in Whitby itself would of being more quiet.
Response from hotel
We are so sorry that you had problems with noise from the children above.
The Duty Manager did attempt to speak with the family three times but didn't find them in the room. I'm afraid we couldn't have offered to move you as there was no vacant rooms available. Our guest house is in the grounds of a Christian Conference Centre and we are usually a very quiet site. I can only advise that we are likely to attract families with lively children at
half term/bank holidays.
And now for something completely different
Not quite what I'd expected.
Better, had my daughter with me. Nice big spacious room with bath n sea view. She was happy so all good. Impressive buildings n grounds to walk around inc the 1 mile Jubilee Trail.
ANOTHER DELIGHTFUL STAY
Always a pleasure to stay here, lovely welcome from all staff, lovely clean rooms, fab breakfast, and free parking!!.
Will be \back later in the year.
Family Room Review
Stayed in one of the family rooms for a weekend break in Whitby.
Our two children, both under the age of 5, had loads of room to play in the room and lots of outdoor space to burn off some energy. Don't expect the décor in the rooms to be modern but they are functional and suited us perfectly.
The location was good too, just a short drive in to the heart of Whitby made this an excellent base for our weekend away.
We had a twin room.
The whole place is clean, spacious and in a great location. Also, a great boon in Whitby, there's plenty of free parking. Staff at reception and breakfast room were very friendly and helpful. The room was large in comparison to many other b and b places we've stayed at in Whitby and elsewhere. Spotlessly clean too. Good value and we will definitely return.
Short stay at Sneaton Castle
Great venue - highly recommended!
Not good value for money
We stayed 4 nights and our room wasn't hovered once.
We found a cockroach in the bed. Breakfast had a very limited options.
No internet connection outside the reception room.
TV had 4 channels.
We had a stag do party staying next door who were outside our window smoking and shouting past 3am.
I have no idea how this accommodation can qualify for 4 stars. Nice sea view through the window.
Response from hotel
We are very sorry that you did not enjoy your stay at Sneaton Castle Centre.
Your room was serviced daily and we have never found any cockroaches in St Francis House before. If you had any concerns we would have investigated straight away and done our very best to make your stay a pleasant one. In the Garden Room we serve a full English breakfast. There is also a selection of cereals, yoghurts, croissant, granola, nuts, porridge, fruit
compote and fresh fruit, with juices, speciality teas etc. We have free wi-fi around Reception area but this is going to be extended to St Francis House this summer. I apologise that your TV had limited channels but we have relied on freesat boxes and this will be investigated. As far as we are aware we did not have a stag party staying as we don't take stag parties. The party concerned told us they were cyclists and unfortunately we can't guarantee good behaviour from all guests. However, our guests are
usually those choosing to stay at a Christian Residential Centre for peace and quiet and other guests were from a church party. If the Night Porter was aware of the situation I'm sure he would have spoken with these guests about their noise levels. We do indeed have a four star guest accommodation rating issued by Quality in Tourism and are inspected regularly to check compliance. We're pleased that you enjoyed the seaview.
This place was great, can't fault it.
The bed was very comfortable. Great shower. Very clean and spruced up daily. They provide a great cooked breakfast and cereals as part of the deal. Dinners were also available although I didn't partake. I was on foot and it is a bit of a walk to town but nothing unmanageable. Super market around the corner. Friendly staff.