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64% would recommend it to a friend
Arrived on a late night flight from London into Inverness.
Met with a surly reception from front of house staff. For one hundred and twenty nine pounds I would have expected an inclusive breakfast for this amount of money. As a frequent flyer I am aware of costs of hotels, this one was vastly over priced, yet the only one available to me. I was woken before nine o'clock by a cleaner banging a vacuum cleaner of the skirting boards in the adjacent room. After a late night arrival, this was the last thing I needed. Getting up from my disturbed sleep, I was showering when a cleaner knocked on the door and came in. I let her know that my room was still being used, given that it was before 9:30.
There were no complimentary biscuits, drinks apart from sachets of coffee/tea bags. The room was clean, if somewhat minimalist in decor.
Great staff they really looked after us , after a long drive and arriving very late.
They prepared us hot food and a drink much appreciated. Sadly the room let us down, a strong smell of cigarettes, which was unpleasant
and left us and our clothes smelling awful!.
Penta is always a pleasure to stay at with a calm but classy environment.
The staff are quick to help and chat with.
On The Edge
On the edge of town surrounded by facilities, shops, bars,restaurants.
Friendly welcome, nice comfortable well appointed room and lounge bar. Complimentary TV entertainment system was great but a bit fiddly and slow to react. Room was cold on arrival and every time I returned as the heater goes off when you retrieve the door card!
Convenient, Central, good value.
I thoroughly recommend the Penta, Inverness.
Snack vending machine did not display prices so paid £2 for 3 Jaffa Cakes - at £94 per night I would have thought a complimentary biscuit or two would have been supplied.
Room hot and noisy - heater thermostat did not work
Very good stay, great food too
Great priced room
Had a great nights sleep here.
Staff were friendly and helpfull. Will deffinately stay here again.
Reasonably priced, comfortable accommodation.
Cannot comment on the food as I didn't have either dinner or breakfast here.
Excellent Service and facilities
Really enjoyed my stay, the staff couldn't do enough for me and the food was fantastic.
Response from hotel
Thank you for you review and great comments.
We hope to see you again soon.