Reviews - The Nottingham Belfry - QHotels


Mellors Way,Nottingham Business Park, Nottingham, NG8 6PY

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (29)

86% would recommend it to a friend


Customer service


Food quality

Room quality


  • Mike H

  • January 2016

The Nottingham Belfry - QHotels

Staff were friendly, efficient and made the difference between an ordinary experience and a great one

  • Linda F

  • December 2015

Corporate experience- clean and good facilities

Corporate experience, clean and good facilities.

Check in was good. Room is good. Bar service slow and not friendly and very pricey. Quiet room and a little warm. Awesome buffet breakfast. Quick checkout.

  • Steve B

  • December 2015

Good but could be better

We stayed at the Belfry for just one night.

Don't expect to walk into Nottingham from here though as its a 15 minute cab ride away. The hotel itself is clean and very well presented, with friendly reception staff. Our room was good but the shower was broken however there was a second shower over the bath, so all was not lost. Bar was ok but pricey (aren't they all!) however breakfast was terrible. Like warm buffet style, poor service and NO BACON . Really ?. Having asked for some and told it would be brought to the table, it never arrived :-( Would we stay again. Probably but I'd look elsewhere first.

  • Caroline S

  • December 2015

On arrival

We visit family in Nottingham approx.

three to four times a year, Christmas being one of them. The Belfry is always our first choice because of its friendly welcome, excellent service, good food and convenient for major roads and family. However, on our last stay we were unable to stay at the Belfry as you had a spa weekend, which we understand. However, we arrived approx 11.00 am which is the usual time of arrival and went to check in. We were not aware at that point how busy you had been the day before but when I approached the desk and the assistant looked at me and said hello I said that I was checking in. She literally reeled backwards and said with a stern face, 'check in' we are not checking in until 3pm, I don't have a room to give you. I thought she was assuming I wanted to book a room. I told her that we had booked the room and she said I know but we cannot let you in as we have to clean all of the rooms. There was no apology. There was no have you travelled far perhaps we could offer you a coffee in the bar - nothing. We finally checked in at just gone three. I understand that she was probably under pressure with such a function of large numbers but that was not our fault. The girl on the desk on the Monday was just the opposite, in fact recognised us as regular customers. That's why I scored 4 on the service. The first day was unacceptable, the second was the standard we are used which it is our first choice of hotel.

  • R Payne

  • November 2015

beautiful belfry

Fantastic 2 night stay all staff very friendly room very comfortable and great 2 nights sleep.

  • Cp H

  • October 2015

Forgot my morning call

Hotel ok.

Decor dated like 1970s interior however rooms quite spacious. Would say more like 3 star than 4 star tho. They forgot my morning call which could have been disastrous as I had an important meeting to go to and hadn't got my alarm clock with me. When

I told them this at reception when I checked out the receptionist kind of shrugged her shoulders and didn't really offer an apology or explains room as to why this had happened!!.

  • Chris G

  • September 2015

Room and leisure club fantastic, hotel understaffed and the service was a let down.

The food was bought out on a dirty plate from the bar and felt embarrassed for the waiter that I had to walk back over to tell him . Perhaps if these hotels managed / incentivised their staff in the proper manner then their performance would reflect this.

  • A C

  • June 2015

Convenient & comfortable business hotel

After a busy day on the road, QBelfry was easily found from the M1 and provided an excellent overnight stop.

Very comfortable bed, well appointed room, plenty of hot water and a good breakfast to set oneself up for the next day.

  • D Hughes

  • June 2015

Special Occasion Stay

The dark décor tended to detract from the hotels general ambience.

Some detailed aspects did not live up to the standards that one would expect from a 4 star hotel (some food items at breakfast were not as hot as they should have been and cold plates were used for serving hot food) and consequently detracted from the overall quality of the stay. On the positive side, the food was of a very high standard and the staff were all polite, respectful and helpful and the rooms and other facilities were all clean.

  • Kim S

  • March 2015

Weekend away

The hotel room was excellent it was very clean the staff where very friendly they could not do enough to help you.

We loved our stay at the Belfry and will be staying there again.