Reviews - Umi Hotel Brighton Seafront


64 Kings Road, Brighton, BN1 1NA

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (102)

72% would recommend it to a friend


Customer service


Food quality

Room quality


  • k b

  • June 2014

clean and spacious room with lovely views.

Would definitely use this hotel again

  • Emma W

  • June 2014

Mixed feelings

It's hard to find a hotel room in brighton in the summer at a reasonable price.

I went for a wedding and otherwise would not have paid £150 for a room for one night. The room was nicely decorated but VERY noisy until about 3am. To be expected on the seafront, but we were on the fifth floor and it was so loud...I felt sorry for lower floors and lighter sleepers. Breakfast buffet was okay but nothing to write home about. The best thing about the place was the super friendly smiling receptionist. She was lovely. Unfortunately I didn't catch her name.

  • Ann O

  • June 2014

Noisy bedroom from bar / clubbing and overlooked building works

Hotel room overlooked building works, however this wasn't so much a problem but the night life and partying continued into the early hours; then comes the recycling bottle collection at 6.30 in the morning even on Sunday!.

Hot weekend and obviously couldn't open window...ear plugs offered. Wifi didn't work in room; only available sitting in reception or bar. Also TV didn't work...

  • Margaret D

  • June 2014

Wonderfull Hotel

The hotel room was great, comfortable, super veiw and very clean and was attended to daily.

The sraff were excellent on the front desk and couldn't do enough for you. The only downside was the breakfast served next door, the food was cold and the environment was not clean, so I would dine elswhere as there loads choices in Brighton.

  • c walker

  • June 2014

AVOID!I would not recommend this to ANYONE! Overpriced, filthy and the receptionist so rude!!!

I have stayed at many hotels within the Brighton area due to my marketing company providing services to many of it's businesses and I can honestly say this is the WORST hotel I have EVER stayed at.

The receptionist clearly has no people skills and was VERY rude and quite frankly incompetent. When we got to the room it stunk, and was filthy, with black lime scale around the bath, the toilet clearly had not had a proper clean for weeks and the sink stunk of what can old be described as raw sewage. The ‘breakfast’ was apparently a cooked one but I don’t think the sausages or the bacon had ever seen a pig. I would not recommend this to anyone and when I mentioned my issues/ concerns to the receptionist the next day he said ‘that’s what you get for a 3* hotel in peak season for the price!’ he was VERY rude and just said speak to the manager who was conveniently not available to speak to. I can quite easily see why many of Britain’s great seaside towns are becoming void areas and ghost towns. Come on guys!!!!!. It does not take much to clean a room and give reasonable customer service to your paying guests!!!

  • Malcolm T

  • June 2014

good value

Good basic accommodation in a great location at a very reasonable price


  • June 2014

Staff were really pleasant and couldn't do enough for you.

The room was clean but we were not told that we would here the disco from next door in our room. The food was great and in plenty . I did feel that the price was a little high for the room. But we enjoyed our stay

  • Helga Puskas

  • June 2014

Good stay with some maintenance issues

We stayed here for one night and the hotel was absolutely fine for us.

Receptionists were friendly and helpful, full english breakfast was plenty with lots of fruit. There were some maintenance issues but nothing serious. The whole hotel was clean. If you want to stay in the hotel, it might be better to choose another hotel but if you want to enjoy the city and the beach, it is perfect!. I woul recommend it.

  • B B

  • June 2014

Bathrooms need to be 100% clean

The room was okay.

Changing the black interior pieces would make the world of difference. The bathroom wasn't great. Reported that it smelled mouldy. It also had cracked basin and surround which was off putting as we wanted to do a bit of pampering. Towels had seen better days and blood found on bed throw which once reported was immediately changed. An okay stay, but wouldn't again.

  • b thorpe

  • May 2014

rooms 303 and 304 .

We slept badly due to noise frpm rooms above

remote control did not work and toilet permanently filling up, but to be fair these faults were attended to. Windows badly need cleaning