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71% would recommend it to a friend
New year 2013/2014
After a quiet Christmas, on Boxing day!!, we decided to book a hotel for a few days over the New Year.
We used a LateRooms.com booking site, and found Best Western Dower House Hotel and Spa in Knaresborough. Knowing the town and area as we regularly visit Yorkshire we took a chance and booked for 4 nights. What a welcome we had by Ken the manager and his reception staff. He even contacted us before our visit to see if we wanted to have a table for the Gala New Year dinner. They were friendly from the start. The hotel also has a spa attached which we used including Spa treatments. Initially we had reservations re the dinner as we felt it was quite pricey, but after eating in the restaurant the first evening we took the plunge and reserved a table for New Year. What a night. The attention to detail was brilliant, welcome drinks canapes, a super meal followed on by a disco. We danced to the small wee hours. What FUN!.
The hotel staff were clearly very well trained and lead from the front by Ken, they were professional at all times but friendly too. We would have no hesitation booking in the future. Well done Dower House and Happy new year to you all!!
The front staff were great but the overall room I was given was not to my standard and when the sliding sash window wouldn't shut this kept me up all night it was all a very cold room.
A very last minute booking but what a find.
Just lovely - all I wanted and more. The spa is small but perfectly formed with all the things you need to unwind. The staff were brilliant, on hand when needed, helpful and polite. Room luxurious and very comfortable. Well done Dower House Team!
A comfortable stay
I arrived with a colleague quite late but we managed to get an excellent meal in the restaurant.
We each had a comfortable double room although they will need refurbishing soon. Free wifi is available but is not very reliable unless you ask for a "box" from reception. Breakfast was also excellent.
Overnight business trip
Booked this a few days earlier.
Wanted a gym and spa for a good price as my company were paying- this hotel was a few minutes from where I was working, easy to find, clean and friendly. The gym was small but had some good equipment, I didn't use the spa in the end.
I had room service and the food was excellent, the service was quick and efficient. Excellent value and will definitely book again
excellent value, warm and friendly staff
One night stand.
Although i was only there for one night i can honestly say it was a very pleasurable experience, and would have no fears about booking a room again.
Only small complaint was there was no salt and pepper on the breakfast table and had to ask for them. Seriously though, an excellent little hotel.
Nice hotel in the country
Nice, friendly and clean hotel that will meet most travellers expectations.
The hotel is idealy located in the heart of the village with great views of the countryside.
A Country Hideaway
Situated in a small rural village the hotel is quite large and offers much more than you might expect.
There is a large relaxation area with pool, jaccuizi, sauna and gym - all kept in good order. The breakfast was very good. The room was clean and confortable but there is a problem with noise, especially at night - creaky floors, loud plumbing and thin adjoining walls spoils this otherwise good hotel. To be fair, this may only apply to certain rooms.There needs to be some maintenance and upgrading done in this respect.
on arrival hotel looked the real country house hotel a good start for me.
reception staff very helpful had someone take my bag to my room another plus for me room was very clean and furnished in a modern theme .enjoyed a rather nice dinner in the restaurant a modern and imaginative menu to choose from a first rate meal breakfast the following morning was another good meal overall a very good stay will hopefully book a xmas stay thank you very much