Reviews - BEST WESTERN Dower House & Spa


48 Bond End, Harrogate, HG5 9AL

Price From 175.64 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (13)

62% would recommend it to a friend


Customer service

Food quality

Room quality


  • K Jones

  • May 2014

In need of refurbishment

The hotel is in need of a refurb, the bathroom had been renovated but the room was very tired and old fashioned.

  • Mark E

  • May 2014

A Possible Wedding Venue

We were looking at venue for our wedding in the area.

But were very disappointed with the location to start with, the room we were allocated could only be described as claustrophobic and had to pay for an upgrade. I must say though that the staff were friendly and especially the night porter was really helpful and informative

  • F Nottage

  • January 2014

New year 2013/2014

After a quiet Christmas, on Boxing day!!, we decided to book a hotel for a few days over the New Year.

We used a booking site, and found Best Western Dower House Hotel and Spa in Knaresborough. Knowing the town and area as we regularly visit Yorkshire we took a chance and booked for 4 nights. What a welcome we had by Ken the manager and his reception staff. He even contacted us before our visit to see if we wanted to have a table for the Gala New Year dinner. They were friendly from the start. The hotel also has a spa attached which we used including Spa treatments. Initially we had reservations re the dinner as we felt it was quite pricey, but after eating in the restaurant the first evening we took the plunge and reserved a table for New Year. What a night. The attention to detail was brilliant, welcome drinks canapes, a super meal followed on by a disco. We danced to the small wee hours. What FUN!.

The hotel staff were clearly very well trained and lead from the front by Ken, they were professional at all times but friendly too. We would have no hesitation booking in the future. Well done Dower House and Happy new year to you all!!