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71% would recommend it to a friend
One fly in the ointment
Our room wasn't ready when we came to check in and we had been out all day and we were tired and just wanted to settle in for our break.
Could do with a good clean
The shower head and shower controls and silicone had mould growing through them.
Not a good site to see in such a high rated hotel. Mention it to the reception and an apology was given. Power also went off during the night to sockets also. Take note that the car park is limited and you have to leave your car key with garage staff so it canbe moved around to accommodate additional day to day parking. Not the best cleaned room either. Chocolate buttons and sweet wrappers around the room.
I wasn't expecting very much from this hotel but was very surprised by its quirkiness.
The hotel has bags of character with narrow corridors and a cute lobby. I would definitely be staying here again on my next trips to Brighton, it is great value.
Easter weekend break
Couldn't fault the hotel and its position on the sea front.
The staff were all friendly and helpful and food and cleanliness was brilliant. We really enjoyed our stay. The one thing to consider before booking this hotel though is if you are a light sleeper. There was double glazing in our room but even so the late night revellers coming back from bars and clubs on the Friday and Saturday night until early hours of the morning did keep us awake and was very unfortunate. It would make me think twice about staying here again. I would recommend this hotel to a friend as long as they know about the noise nuisance.
Paid £345 for two nights b&b over Easter which included upgraded delux room with sea views.
paid extra £46 for two days parking. the room had great sea view but room was very dated. the bathroom was very old and not what you would expect for a delux room. the noise from the night club nearby was very annoying, we understand this is not at their control but a warning prior to upgrading would be helpful. The location is spot on and the staff were very friendly and helpful but the hotel is in need of a total refurbishment.
Old Ship Hotel - The Hotel Collection
Excellent, would go out of my way to stay here again, ideal location, value for money and good old fashioned service, pleasant, friendly, take your mum your wife or your boss and no one would be disappointed.
We did have an amazing time.
Apart from arriving late because of the M25 Easter traffic, parking my car at the hotel was no proble at all.
Checking in was easy the staff were so friendly and very helpful. We had a deluxe double with a sea view. I was expecting just a little bit more from the room, a tad on the dated side, but it was clean and spacious with a long on-suite.
We went out for dinner, and a few drinks in a few bars, but thought we'd come back and have a few at the hotel bar. The bar man was amazing. I can not tell you how many we had. He was very kind, helpful and very quick at making them. I can not remember what time we went to bed. Even the door man was lovely and chatty.
Waking up the next morning was not pleasant. Came down for breakfast, the staff again was so kind and helpful, but when they sat us down and told us it was a "help your self", I was very disappointed indeed. It was cold and not nice to eat, a café would of been so much more better.
All in all we did have a very lovely time and would go back again. Just be better aware of the downsides.
Great value, beware of car park charges on top
Pleasantly suprised with room given the low cost.
Bed was hard so not to my liking but my partner found it ok. Bathroom could of done with a good scrub, re grout maybe. But all in all we were happy and would recommend. Perfect location,close to pier, shops restaurants etc.
car parking is pretty expensive so bear in mind this additional cost when booking.
birthday treat for wife
staff friendly and efficient.
Paid extra for superior sea view room and did not get a nights sleep due to the proximity of an all night club which turned out noisy partygoers until 5.00.a.m. Hot element of buffet breakfast very poor. Food had been cooked early for opening and left to dry out and overcooked during service. Easily rectified if smaller regularly replenished amounts were cooked instead. Car parking very expensive at £23.00 per night. Management aware of my complaints and dealt with them appropriately.